Technical Support

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  1. teddy.bear
    Sticky

    Support Translation Issues

    teddy.bear, Mar 23, 2016 ... 2 3
    Replies:
    45
    Views:
    19,090
    YouWinOrYouDie
    Mar 15, 2018
  2. Melethainiel
    Locked Sticky

    Support Changes regarding "Payment problem" tickets to Support Team

    Melethainiel, Feb 3, 2023
    Replies:
    0
    Views:
    3,165
    Melethainiel
    Feb 3, 2023
  3. Nebula
    Locked Sticky

    Support SSL certificate problem on Windows 7

    Nebula, Oct 14, 2021
    Replies:
    0
    Views:
    15,523
    Nebula
    Oct 14, 2021
  4. Biztart
    Locked

    Support MAC Client Technical Support

    Biztart, Dec 7, 2013 ... 20 21 22
    Replies:
    422
    Views:
    178,891
    Kristal
    Nov 27, 2020
  5. Baallith

    Support Too slow and lag

    Baallith, Oct 28, 2021 ... 2 3
    Replies:
    59
    Views:
    22,041
    Alex_Thor
    May 19, 2023
  6. Dragonnns

    Support Game Won't Load

    Dragonnns, Oct 14, 2021 ... 2
    Replies:
    31
    Views:
    9,022
    Dragonnns
    Oct 30, 2021
  7. gingka319

    Support The game stops working.

    gingka319, Apr 11, 2023 ... 2
    Replies:
    24
    Views:
    4,298
    gingka319
    Jun 16, 2023
  8. Venaa

    Support Error Code : 36

    Venaa, Feb 24, 2024 ... 2
    Replies:
    23
    Views:
    3,064
    Javah
    Feb 26, 2024
  9. ΣMiwel

    Support The problem with IE11/Win7

    ΣMiwel, Aug 15, 2020
    Replies:
    12
    Views:
    4,166
    trakilaki
    Sep 4, 2020
  10. 19fb82

    Support failed to verify the signature of a downloaded file

    19fb82, Mar 6, 2020
    Replies:
    11
    Views:
    5,575
    Асото
    Jun 7, 2020
  11. Lemnolia

    Support Game freezes when file is being downloaded ingame

    Lemnolia, Apr 30, 2019
    Replies:
    11
    Views:
    1,786
    ASTARIHL
    May 23, 2019
  12. jeffzrx

    Support Turning in quests freezes screen

    jeffzrx, Aug 29, 2022
    Replies:
    10
    Views:
    2,504
    Redhawke
    Oct 30, 2022
  13. jeffzrx

    Support is Tegan server down?

    jeffzrx, Sep 3, 2020
    Replies:
    10
    Views:
    1,172
    Veteran666
    Sep 3, 2020
  14. Sayaa
    Locked

    Support Error after launching test server (stable)

    Sayaa, Jun 25, 2021
    Replies:
    9
    Views:
    3,333
    Shine2
    Feb 2, 2023
  15. Isley
    Locked

    Support The game client does not update the game after path 215.

    Isley, Mar 9, 2019
    Replies:
    9
    Views:
    1,552
    Mal3ficent
    Mar 14, 2019
  16. heracless69

    Support problem code 36

    heracless69, Oct 15, 2023
    Replies:
    8
    Views:
    1,951
    orbarber32
    Jan 7, 2024
  17. Javah

    Support All connection attempts have failed... again??

    Javah, Aug 21, 2023
    Replies:
    8
    Views:
    2,403
    -dravin-
    Aug 23, 2023
  18. NAVANTYA

    Support Connection error

    NAVANTYA, Aug 4, 2020
    Replies:
    7
    Views:
    1,543
    Adanosz
    Dec 4, 2020
  19. mr1109

    Support The game is freezing

    mr1109, Jun 23, 2023
    Replies:
    6
    Views:
    1,469
    barone_rosso
    Jul 4, 2023
  20. cigarbennett

    Support 2/13/2023 path not working.

    cigarbennett, Feb 13, 2023
    Replies:
    6
    Views:
    522
    ~Providence~
    Feb 13, 2023
  21. Slack83er

    Support Bonus Code Tab not loading

    Slack83er, Mar 27, 2022
    Replies:
    6
    Views:
    2,639
    vannick242
    Mar 30, 2022
  22. -condordrake-

    Support Dowload error: url=https://heredur.drakensang.com/applet/gamemani fest.xml, code=6, msg=SSL handshake

    -condordrake-, Apr 28, 2024
    Replies:
    5
    Views:
    1,158
    Lax
    Apr 28, 2024
  23. heracless69

    Support connection problems

    heracless69, Apr 22, 2023
    Replies:
    5
    Views:
    1,060
    gintarszb
    Apr 23, 2023
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