Account stuck Online Error Code 23

Discussion in 'General Forum' started by -{Gabriel}-, May 16, 2020.

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  1. -{Gabriel}-

    -{Gabriel}- Junior Expert

    How is this fixed ?
    Can't contact support you have a security breach
    What is going on with this game ?
     
  2. Shine2

    Shine2 S-Moderator Team Drakensang Online

    Hello there. The Support form is available again as explained here. Before you contact the Support try not to log in for around 10 minutes (I would personally wait for 30 minutes) and if you have alternative chars , log them in and out first and then wait for 30 minutes and try to log in again. This was suggested some time ago here.

    regards,
    Shine2
     
  3. -{Gabriel}-

    -{Gabriel}- Junior Expert

    Been stuck online on Agathon Server for 4 days
    Tried logging in to Tegan that works
    No response from support

    --- MERGED ---

    Day 5
    No Access No response
    Glad I paid for deluxe on my account
    How do we get refunds ?
     
    Last edited by moderator: May 17, 2020
  4. Shine2

    Shine2 S-Moderator Team Drakensang Online

    I'm really sorry to find out that you are still having problems with logging in. Perhaps a complete uninstalling and re-installing of the game could help? Otherwise please contact the Support - it may take longer to get a reply now so please be patient;

    best of luck;
    Shine2
     

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