bug my item

Discussion in 'Technical Support' started by darksoran, Feb 5, 2020.

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  1. darksoran

    darksoran Forum Greenhorn

    my weapon blood rune staff disappeared from my purse i informed the support i sent the print of the weapon in my inventory i informed everything until the base of the weapon and enchantments and inform me that they cannot return it because i had 1 gross damage stone that i put for weapon not be sold when selling within the map, as the game does not have any way of blocking items to not be sold or thrown away, always make updates but this form of blockage does not exist and we still do not know if there will be bad security but
  2. Sunlight

    Sunlight User

    Hey there @darksoran ,

    Unfortunately, any moderator can help you here, in the forums. You will have to contact your support language.
    However, the game has a window that warns you that you are selling/throwing away an item with gems inside if I understood correctly your query.
    You can write back to your customer support query with the information given here. Make sure you are respecting those rules.

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