Bug Dragan's Refuge Laser Bug.

Discussion in 'General Archive' started by 9ndrei, Apr 9, 2015.

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  1. 9ndrei

    9ndrei Forum Expert

    Just like last year, a lot of times when you try to defeat Dragan, the lasers don't show. Any word on this from BP officials?
  2. Novadude

    Novadude Commander of the Forum

    I have never had this bug (ive played all 3 times), although I know others that have it. I suspect part of it is your system and your ISP service level and connection speed.
  3. 9ndrei

    9ndrei Forum Expert

    I can make a bet with you, here and now. I bet my internet speed is at least double from yours and my rig is better. :) Not to sound cocky, but I'm pretty sure this is the case. :) I tested it on another much slower PC and it didn't happen.. for 3 runs.. on the fourth.. it did.

    Either way.. if you're a gamer of sorts you should know that all respectable companies would gather information for a game-breaking bug like this and try to fix it. PC specs, internet connection, client version, file integrity etc.

    To dismiss it and call it a "local problem" seems amateurish. I know that a hot-fix is coming and maybe BigPoint will do the right thing and fix this, along with the other bugs reported by players. I can only hope this happens.
  4. If anyone is experiencing this issue, please contact Support and clearly state the issue - including whether you were grouped or solo, normal or hard mode, main castle area or with Dragan. Please also include your DxDiag report and your latest DSOClient log file (the one with no number). Attach the reports - don't C 'n' P them @@ .See our Tech FAQ for info regarding how to do this.
  5. 9ndrei

    9ndrei Forum Expert

    Thing is I contacted support and after a lot of hassle they told me to wait for a hotfix, which is planned. Nothing about sending Dx Diagnostics or log files.

    Should I contact support again with these?
  6. trakilaki

    trakilaki Living Forum Legend

    The players have provided "work around" for this issue ... read the old Dragan Event threads.
    My suggestion is follow the instructions + turn all the graphic settings off. (in game)
  7. 9ndrei

    9ndrei Forum Expert

    I did and even tried the browser version. Plus reloading of the browser. Nothing seems to work. This is a game-breaking bug that has been present for how long now? At least a year. I don't know what to say. I can't find any excuse for not fixing it, especially since many, many users in the English forums.. and in other forums asked that this not happen this year.

    It's, in all honesty, sad that they don't listen.


    Ok, so I just read this into the Hotfix description:

    "About the invisible lasers in the event
    Our Team has been locking into this issue – it appears that players cannot see the Dragon’s Breath (Lasers) in Castle Ravencaw. However, despite this being a known issue, we cannot reproduce it with our team. This appears to be a loading problem of a graphic or an individual problem caused by outdated graphic cards."

    Loading problem of graphic.. that's on you, obviously. Outdated graphic card? Um, I currently run on a Radeon R9-290X Windforce card. Please let me know how this is outdated. =)
    Last edited by moderator: Apr 14, 2015
  8. Edphin

    Edphin Forum Apprentice

    The invisible laser problem occurs when go solo but fine when do with group.This means that it isn't a graphics loading problem or outdated driver problem
  9. 9ndrei

    9ndrei Forum Expert

    I didn't test this. I was waiting for DSO team to come to it's senses and fix it. But you're right.. you should get a job at BigPoint. They said they can't reproduce this issue. :)
  10. trakilaki

    trakilaki Living Forum Legend

    I am running on Nvidia (older than your GPU) ... yet I have no issues with those lasers. I couldn't see them couple of times within the last event (but reload worked like charm) ... but not with this one (so far).
    Don't listen to those dev noobs ... if I figure out some other "fix" I will post it here.
  11. tonariway

    tonariway Forum Apprentice

    1) As i'd experienced laser problem that was because i was with somebody in the group and that somebody were offline or just didnt came in map.
    2) That also appears when you suddenly DC and back to game.
  12. trakilaki

    trakilaki Living Forum Legend

    Of course they can't. They are testing it improperly:
    1. On same geographic location (same room) with same internet connection.
    2. On a same PC ... same person with multiple characters in group.
    sebastian_fl likes this.
  13. sebastian_fl

    sebastian_fl Count Count

    In two years they could have logged that laser to hell if doing something and have a war and piece of laser logs. You must be right, someone is reproducing it from within datacenter :)
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