Announcement Error Code 23

Discussion in 'Technical Support' started by teddy.bear, May 18, 2015.

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  1. teddy.bear

    teddy.bear Forum Ambassador

    Hello Heroes,

    ERROR CODE 23    :
    Players cannot enter the game because the game tells them that they are already logged in.

    In order to help diagnose the cause of this plague please contact the support: www.drakensang.com/support​

    And send the following details:
    - Username
    - Server
    - Account ID (A/C Number)
    - The country you are in
    - Approximate date and time (CET - if not sure, type "what time is it in Gemany" into your browser) you got the Error 23
    - Soloing or while in a group
    - Internet provider
    - What you were doing when the error was triggered or appeared (changing maps, browsing the inventory, opening the locker)​
     
    teddy.bear, May 18, 2015
    #1
    DocWhisky likes this.
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