Bug Gems disappeared after the game crashed!

Discussion in 'Technical Support' started by Syzzer, Jan 7, 2021.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. Syzzer

    Syzzer Forum Overlooker

    Hello,

    I was working on my gems at the workbench today (between 18 PM 19 PM).

    I wanted to craft x6 Onyx gems from Splintered for the lowest, to Radiant.

    During the process, I had to leave my computer for like 4 - 5 min to do something, and when I came back to achieve my craft, the game had freezed.

    Then, I closed the window and launched the game again.

    And the gems literally disappeared, I was supposed to have at least x6 Polished Onyx Gems, but none of them in my inventory, nor my locker...

    The Shiny Dust were well consumed, meaning I crafted somthing, but no traces of any Polished gems in my inventory.


    To make it clear, here is a list of my last actions at the workbench :

    When I started to craft, I had :
    x1 Polished Onyx
    x1 Onyx
    x2 Simple Onyx
    x9 Splintered Onyx

    Then I used :
    x2 Splintered Onyx to get 2 Simple Onyx
    x4 Simple Onyx to get 4 Onyx
    x5 Onyx to get 5 Polished Onyx
    -
    I was about to use x6 Polished Onyx to get x6 Radiant Onyx

    As a result, I Have :
    x0 Radiant Onyx
    x0 Polished Onyx
    x0 Onyx
    x0 Simple Onyx
    x7 Splintered Onyx (

    And I did not find any Polished nor Radiant Onyx in my inventory

    My charachter in-game is Syzzer, lvl 79, Mage.

    I'd like that problem to be fixed and get my gems back!

    Thank you.
     
  2. Shine2

    Shine2 Board Administrator Team Drakensang Online

    Hello. Please send a ticket to the Support and hopefully the issue can be resolved;

    regards;

    Shine2
     
Thread Status:
Not open for further replies.