Announcement Loading times longer after rel167 – please read

Dear heroes,

If you are experiencing longer loading times than usual after Rel167, please send a ticket to our Support team. read the update and news in the post below.
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Kind regards,
Your Drakensang Online Team

 

Dear heroes of Dracania,

Since the release 167 some of you are experiencing longer loading times than usual after rel167. This is impacting your gaming experiences overall and it’s the source of a lot of frustration for you. We totally understand that and we’ll like to confirm you that the DSO team is already working on a fix for this issue.​

Thanks to all of you who sent your log files – your help has been very valuable!​

We’ll update you as soon as we have more information to give. Please accept our apologies for the inconveniences caused to you.
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Best regards,
Your Drakensang Online Team

 

Dear Heroes,

The developers investigating to find a suitable fix for the current issue. According to their lead there is a potential fix available which is being tested by the QA right now.​

However, the upper management has already decided not to launch a hotfix today.

Here is their reasoning:
it is likely that by the time the fix has been fully tested that it would be too late to launch a hotfix, because, whenever hotfix is launched full support by multiple developers is required. A hotfix always bears the danger to backfire. Especially if it is a fix that has not have received the same testing time as a regular release version. Since more time is required to guarantee that the fix is suitable it has been decided not to launch a last-minute hotfix before 20th of June.
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We apologise for the inconvenience caused,
Your Drakensang Online Team