Lost a deluxe of 3days

Discussion in 'Technical Support' started by 1stRoyale, Sep 26, 2020.

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  1. 1stRoyale

    1stRoyale Forum Greenhorn

    Hello,

    I just logged in to my ranger, in the empty space I had a deluxe crown of 3 days!! I don't have it anymore!!! I was saving it for updating my glyphs!!! What can i do?

    https://prnt.sc/uoeeor
     
  2. Anyki

    Anyki S-Moderator Team Drakensang Online

    Hello @1stRoyale

    Please contact support with your issue ASAP so they can look into it.

    Cheers,
    Anyki
     
  3. 1stRoyale

    1stRoyale Forum Greenhorn

    Hello again,

    Maybe I'm gonna write every day as the game is getting worse!!
    After I lost or you took me the deluxe pack from ranger now the premium that I was saving its useless!!!!
    I don't know what I can say for that game for real !!! Look on your own ! What's after? Are you gonna delete my whole character? :D

    No one answered me on the support!!


    https://prnt.sc/ur98a4
     
  4. Dragenstein

    Dragenstein Padavan

    You have to use those deluxe or premium crowns that you pickup in events right away. They expire just sitting in your inventory. I found that out the hard way ONCE.
     
  5. 1stRoyale

    1stRoyale Forum Greenhorn

    why is this happening though ??? if i wanna use them in future why you have to restrict me? I dont wanna use it right away!!! I have spent some coins to buy them or money !!! Some respect!!!
     
  6. Anyki

    Anyki S-Moderator Team Drakensang Online

    If you have submitted a ticket to support, please check your spam folders as well. They typically reply fairly quickly.

    As for the expiring premium, that was a feature added some years ago, and there is a very clear count down timer on the premium itself. Use it or lose it.
     

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