Nebula assertion

Discussion in 'Technical Support' started by Bulgaro, Mar 6, 2020.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
  1. Bulgaro

    Bulgaro Forum Greenhorn

    Since this morning i can't play... https://ibb.co/k85Cqfz .
    I uninstalled the game and reinstalled it but for nothing...
     
    Bulgaro, Mar 6, 2020
    #1
  2. teddy.bear

    teddy.bear Forum Ambassador

    Hello @Bulgaro,

    Try clearing your DSOClient folder, following the standard troubleshooting steps, making sure all your drivers are up to date, and then reinstall the game while running it as administrator. If the issue persists, reply to your support ticket confirmation e-mail and ask the support team for further assistance - you should hear back from your language support within 24 hours.

    Good luck!
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Mar 7, 2020
    #2