Support Patch 164 error codes post here.

Discussion in 'General Archive' started by MegaNuker, May 9, 2016.

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  1. MegaNuker

    MegaNuker Forum Ambassador

    Please post what the error code is so we can provide help.

    A screen capture is helpful.


    PLEASE keep all errors out of the feed back thread.
    [/QUOTE]
     
  2. Mal3ficent

    Mal3ficent Guest

  3. unicyclegirl

    unicyclegirl Forum Greenhorn

    Since the game was updated, a few of the things I need to do to compete quests are unavailable. For example, one is to 'destroy' some statues. I found them, but was unable to click on them to perform any kind of action. This quest is now not able to be completed because of this, what's going on?
     
  4. Mal3ficent

    Mal3ficent Guest

  5. trakilaki

    trakilaki Living Forum Legend

    It is not a bug XD
    You have to kill him before he disappears. Don't let the healers heal him ... and you have to act quickly.
    Hint: If you are playing DK and solo ... good luck XD
    Hint2: don't kill the monsters at the start of the map ... they will block his way ;)
     
  6. Sp1ceian

    Sp1ceian Forum Greenhorn

    [/QUOTE]
    Client version does not match the server version (Error code: 35)
     
    dictor likes this.
  7. trakilaki

    trakilaki Living Forum Legend

    Just close the game (use task manger if necessary) and restart it again.
     
  8. dictor

    dictor Forum Greenhorn

    I am getting the same error, "client version does not match the server version (Error code: 35)". I have closed the game, closed it from task manager, restarted, restarted computer, even uninstalled and reinstalled the game, deleted cache. Still the same code. The last time I was able to play was before the updates done on the 21st. I logon using FB if that makes any difference.
     
  9. Smile03

    Smile03 Forum Greenhorn

    hi,my operating system is windows 8.. yesterday I downloaded this game and played for 4-5 hours... and today I am getting error my game would not load at all.i uninstalled this game and tried to download again but it says that , "This app wont run on your PC ". I want to be able to play this game like yesterday please some one help me by replying me .. ?I am really in love with this game.its amazing!
     
  10. trakilaki

    trakilaki Living Forum Legend

    Try logging in directly through DSO log in form.
    Check your Windows UAC and your firewall.
    Also try installing the game as administrator.
     
  11. Smile03

    Smile03 Forum Greenhorn

    [​IMG] hi admin or GM, can anyone help me by replying me? this is a screenshot of the problem that I am facing.. thank you! Hi trakilaki, I tried installing game as administrator but still this same error as shown in screenshot above plus I have checked my windows UAC and firewall also thank you for your help in advance!
     
  12. Malinea

    Malinea Forum Apprentice

    When you logined after the test szerver, you get this error code often.
    Delete the temp directory (c:\Users\username\AppData\Local\Temp\DSOClient). It's easy found, if you search %temp%.
    Sorry my english is not good. ;)
     
  13. -HARRA81-

    -HARRA81- Forum Mogul


    This is my post in the previous Error code 35 thread:

    Clearing the Temp / DSO Cache

    Sometimes game files can become corrupted and prevent you from playing normally.
    One way to address this is to clear your DSOClient folder from time to time to keep the files fresh.

    You can find the DSOCleint folder in path
    User > AppData > Local > Temp > DSOClient

    To clear and refresh the contents of this folder do the following
    1. Press Start button
    2. Select Run/Search
    3. Write
      %LOCALAPPDATA%\Temp\DSOClient
      If you are using Windows XP, the path above should be %temp%\DSOClient
    4. Press OK button or hit Enter from your keyboard
    5. Select all files and delete them
    6. Restart the game

    Note that this operation will make loading slow for the first log in after clearing the files, as all files will have to be redownloaded from the server.

    If it does not allow you to delete the contents of the folder, try restarting your computer and repeating the process.
    This worked for me I hope it works for you.
     
  14. Aishwariya

    Aishwariya Forum Greenhorn

    hello! I cleared my DSOClient folder because I was having same java issues as Smile03 and now I get the following error omg :(..... download is not working.hoping for a reply with some help![​IMG]
     
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