Payment Renewal and Support Question

Discussion in 'General Archive' started by Jonjust, Dec 20, 2013.

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  1. Jonjust

    Jonjust Forum Greenhorn

    There seems to be a time lag problem with the automatic renewal process with Paypal. The result is a sudden loss of the premium account . Also. there is no user friendly way of contacting support about the problem. Please advise
     
    Jonjust, Dec 20, 2013
    #1
  2. LightAlive

    LightAlive Forum Greenhorn

    I have this problem too. I lose my premium inventory and it reshuffles everything. It takes about 30-45mins before I get premium back and I have to resort items.
     
    LightAlive, Dec 21, 2013
    #2
  3. _G_R_A_M_P_S_

    _G_R_A_M_P_S_ Old Hand

    Not the biggest issue for me though. And always when i know my premium is about to end i try to clear my premium inventory just a few hours up front. Dont have a solution for the payment problem though.
     
    _G_R_A_M_P_S_, Dec 22, 2013
    #3
  4. MikeyMetro

    MikeyMetro Forum Overlooker

    I use PayPal also for my premium subscriptions. BP and PayPal have a long history of not playing well together (both parties fault.) So I always manually renew when when it's getting close.

    The new time just stacks onto the end of the old so you don't lose any time. And it saves me from having to play the inventory shuffle game :cool:

    Luck be with ye,
    Mikey,
    Tegan
     
    MikeyMetro, Dec 22, 2013
    #4
  5. _G_R_A_M_P_S_

    _G_R_A_M_P_S_ Old Hand

    Nice to know time stacks up. Thnx.
     
    _G_R_A_M_P_S_, Dec 22, 2013
    #5
  6. Jonjust

    Jonjust Forum Greenhorn

    Thanks for the info everyone.
     
    Jonjust, Dec 22, 2013
    #6
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