Questions about currency

Discussion in 'Technical Support' started by cyniak, Nov 6, 2021.

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  1. cyniak

    cyniak Forum Greenhorn

    Hello dso team i moved out and i would like to change my currency from pln to euro how can i do that? who do i contact and where ? Thank you
     
  2. Mariokbe

    Mariokbe Community Team Team Drakensang Online

    Hello @cyniak,

    For any payment-related inquiry or issue, you should always reach out to your language support, since they are the ones who can process the inquiry or forward your case to proper department to review it.
     
  3. cyniak

    cyniak Forum Greenhorn

    How can i reach out to my language support?
     
  4. Mariokbe

    Mariokbe Community Team Team Drakensang Online

    You must be logged in-game and use the Contact Support option from Settings menu. As last option, use the EN Support Form, provided in here, and we will manually redirect you, in case this is not the required support team for you.
     
  5. Bundin

    Bundin Regular

    You dont need to change only you must pay once with your euro bank account and the shop change the payment from pln to euro.
     
  6. Sadok123

    Sadok123 Forum Greenhorn

    Hello, according to what you have said does this work another time if the currency has already changed ?
    my store was USD after i used a euro card the store became all in euro, if i used another currency to buy anything will the store change again to the last used currency ?
    thank you
     
  7. Bundin

    Bundin Regular

    No it stays always on that currency what costs more, if you must change back to USD than you need to write to support because your payment problem.