Announcement Support Form slow

Discussion in 'Official Announcements' started by teddy.bear, Dec 18, 2020.

Dear forum reader,

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  1. teddy.bear

    teddy.bear Forum Ambassador

    Dear Heroes,

    We are currently having issues with our support form. ​

    Submitting a support request in all games currently takes very long – up to 60-90 seconds – sometimes even longer.

    When you are going to submit a support request, please only press submit 1 time and not multiple times as this will result in multiple request and slow down the process further.
    Best regards,
    Your support Team
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