Announcement Support form temporarily disabled

Discussion in 'Official Announcements' started by teddy.bear, May 13, 2020.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
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  1. teddy.bear

    teddy.bear Team Leader Team Drakensang Online

    Dear Heroes,

    Due to some security issues with the support form, we have disabled the form at the moment on our website and you will be unable to reach our team.

    If you try to contact support, you will see an error message and no email is going to be sent out.

    As soon as we have an update on this matter, we will let you know.

    In the mean time, do not hesitate to join our Discord channel for assistance.
    Best regards,
    Your Drakensang Online Team
     
  2. teddy.bear

    teddy.bear Team Leader Team Drakensang Online

    Dear Heroes,

    The support contact form is available again.

    If you submitted an inquiry in the last days and you have not received a confirmation e-mail nor an answer from the support team, please submit your request again.

    Please only contact your registered language support team, once, and patiently wait for an update - you can expect longer answer times due to the form not working for a few days.
    Best regards,
    Your Drakensang Online Team
     
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