Yahoo players account migration

Discussion in 'Official Announcements' started by Iso-Hampuri, Apr 30, 2014.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. Dear Players,

    Drakensang Online is a very popular game which is offered around the world on many online partner websites. This worldwide availability has many advantages as it allows our community to grow on an international level while allowing the game to gain popularity.

    However, one of our partner websites in the US, Yahoo, is now removing our game off their portfolio. If you registered and played Drakensang Online via Yahoo, this means your game account is currently linked to Yahoo and won’t be accessible. The good thing is that we won’t leave you alone: In just a few steps, you can link your game account directly to Bigpoint and keep playing Drakensang Online with the same game account.

    Please read below to find out how this migration works.

    Step 1:
    As Yahoo will no longer offer Drakensang Online on their website, a layer (see screenshot below) will appear instead when you try to start your game. Please use the form to enter your valid e-mail address. Entering your VALID e-mail address is very important since the e-mail address is needed to send you your new login information and also helps to secure your account. It’s also needed just in case you want to change your data at a later point in time.

    Important: Your username will stay the same.
    [​IMG]

    [​IMG]


    Step 2:
    After you entered your valid e-mail address you will be shown a link to a page where you can request a new password. Remember to choose a very strong password, which should be a mix of lowercase and uppercase letters, numbers and special characters.

    [​IMG]

    [​IMG]

    Step 3:
    After that, check your e-mails and follow the instructions.

    [​IMG]

    [​IMG]


    [​IMG]

    [​IMG]

    [​IMG]

    You can now log in and continue playing with your account.

    Should something go wrong or you need help with the process, then you can contact our SUPPORT for immediate help.

    Best,
    Your Drakensang Online Team
     
Thread Status:
Not open for further replies.