Official Statement April [Discussion]

Here is what I know and while it may not be an official statement, I hope it helps ease your mind. There are two issues that may or may not be related. One is the black screen issue that occurs when changing areas. The temporary fix for this is refreshing the browser screen and coming back where you were. The other is the bug that kicks you out back to the login screen/character screen.

Both are known by the developers, but is turning out to be very tricky to determine the cause because it does not happen to everyone (for example, I've experienced the black screen a multitude of times, but never the log out one), nor is it replicable with reliability (i.e. follow these five steps and you will encounter this bug). Right now, the developers ask that if you experience this logout bug that you contact support immediately so that they can have you send your DSO Log file in to be examined for a possible cause.

In the mean time, I can only advise patience. The developers are trying to put together a puzzle with a lot of missing pieces and without knowing what the final picture should look like. Every log file you send brings them one step closer. Theirs is a thankless job sometimes and it is times like this that they need your help if you expect to see a solution.

 

Lol. They need our help? Well it seems like they always known what's the best to fix and best to change when it comes to this game while ignoring everybody else and now they need help?

That ain't gonna be from me that's for sure.

No reasons to help such a money minded company.

I also don't believe it is that hard to fix, but showing lack of experience as devs is easy to see.
Let the secret level 50 knight event be an example of that.

Asking us players for help, gotta be kiddin' me lol..

 

What you are saying doesn't even make sense.

First off, do you have any coding experience? A simple punctuation mark in the wrong spot can have a huge impact... and tracking down a small error in hundreds of thousands of lines of code is a pain. They is why they make log files to begin with.

So let me get this right. Something is wrong. It pisses you off, but you don't want to do what needs to be done to get it working again? So it is OK to complain, but when the ball is in your court, you don't feel like doing your part. That is just stupid. There is the old cliché that if you are nor part of the solution you are part of the problem. I can't think of a place and time where this is more true.

Second, what does the secret event have to do with lack of experience on the developer's side? It was supposed to be an unannounced, difficult to complete event for endgame players. The only issue other than the general insanity of the fights was the fact that the Anti-Kill-Steal function did not work the way people expected.

And in regards to the developers asking for help... would you rather they said "Screw it, it only affects 50% of the population, they can just deal with it." ? At least they care enough to be looking for a fix.

 

I knew someone would show up defending the devs or atleast tell he's own very different view.

About the part of the solution or else part of the problem.
- Well could mention an example of why that is wrong, but forget it.. Some germans might get very offended.

Why did the level 50 knight event show lack of experience as devs?
- Pretty impressed over that you din't know what I meant there lol.

Well... Who makes an "secret" event who properly was supposed to bring joy, but instead is so bad done, that some players waited hours trying to find 1 knight, because they as many others wanted the dragon.
- That "secret" event showed pure stupidity from the devs side.

I'm sure you think I'm a negative type of person, but nah not really..
I just have my own views on things, just like you.

About the last part. Well guess it is better for new players to experience how messed up the devs are from the start, before they start throwing in cash for them.

I don't wish to argue with you futher Baragain. Cause I know you won't change your views about the devs or this game, not even after you read everything I wrote.
- You will properly only change your view about them the day something happens to you or impacts your gameplay a lot on the bad way. Maybe it won't, maybe it will.

 

wow are you in politics? you talk a lot but say nothing. try this one, it is a military motto, "if you do not have a solution/can fix the problem don't complain" edited for language.

 

Sorry but what is DSO Log file...i dont understand enything from computers how can i help? I play grimmag server and black sreen hapens wery rere for me, but when juse teleport back to sity or change rooms kick out from game wery often hapens.

 

BP have a bad habit of preaking promises.. You said that Gnob would be arriving Mid-May which he hasn't-.-

And these really annoying bugs in pvp, nova explosion are invisible so you don't know what heck you're running in to

And goddamn, a invisible flagbearer? Omg, fix this problem, it's really annoying you can't see your opponent..

 

I don't play the game long time but form me the gameplay issues are the most important. I've experienced both bugs mentioned and that occurs every second-third time i change map. I've sent what support asked me and really hope this will be fixed soon