Adding a Master Bugs List to the forums

This is a good idea, and I think there is/was such a thread in the old forum (but I guess it was not copied over to this forum). As I recall, the number of existing, unfixed bugs was in the 100's at one point. It could be helpful to get that list and look it over - see how many bugs still exist - and update it to include the new bugs that have been created since the list was last updated.

 

HERE is the original bugs list from the old forums, which ghostnwn compiled and maintained almost exclusively. (Anyone here want to take on a similar role? Please contact us through Support with your interest. ) I will advocate for more transparency and accountability for long-standing bugs; our EN team can discuss, internally, how best to reproduce a similar thread for you here.

 

Thank you very much for tracking down that list, Biztart!

RE: A new bug list
I'm afraid if I volunteered to be the new bug-list guy I might never get to do anything else on the computer. My tendency to perfectionism and single-mindedness make it difficult to do things quickly. However, I hope some brave, multi-tasking soul will step up and take the job. It would be very helpful!

 

Hi Multi-Sev,

I think i found what you're looking for...is it this statement???

And here is what you can expect from DSO until the end of the year...

It seems to me, that we already found a candidate for the bug-list....its you
Well, you are going to need a new nickname to go along with that job.
Humm, let me see...I know, how about Bug-guy!!!
Will you be our "bug-guy", Multi-Sev???

 

YES, that appears to be the correct link for the statement! I thought it was announced more than three months ago (I was thinking something like six months ago), but I guess "time flies".

As far as being the bug guy, I would prefer if someone better at typing, organizing and multi-tasking would do it. If no one of that description volunteers, I may reconsider.

Thanks for that link!

 

You don't need to be our "bug-guy", its too demanding job for anyone...honestly i don't know how "ghostnwn" found the strength or the patience to do such list.

How about we all pitch in, but it would require the help of the Mod/Admin team.
Something like this....

Step 1 - Create 4 sticky-thread, one for each class...in the Technical Support thread.

Step 2 - Create category's within each thread, a few examples....
....problems with abilities
....problems with maps (dungeons, wilderness)
....problems inside the arena
....problems with PvP
....problems with servers
...etc, this way everyone can see if their bug has already been reported or not.

Step 3 - Mod/Admin will add each reported bug given by a member.

Step 4 - When a member post/report a bug, Mod/Admin will delete that post...its to prevent the overflow of posts or posts of same bug...nobody here wants a 2nd "bot-banning" thread with over 45 pages.

Step 5 - When DSO makes an official announcement of bug-removal, the Mod/Admin will remove those bugs from the list, to prevent confusion.
If the bug persists ingame, we members will post it again and the Mod/Admin will add it again to the list.

At the moment i can't think of anything else to add
Well, now its up to the Mod/Admin to approve this or not, we can't do it without them, so....!!!

Multi-Sev, now would be a good time for you to use your powers of persuasion to convince the Mod/Admin to help us

 

I like the idea, but would add a report of communication.

Bugs would be reported by mod/admin once per week or monthly and what dev's response is.

Is it a bug they are working on or will get to in a certain amount of time?

A central location where we can all report is a great idea.

 

I do agree with Bearer.. @Multi-Sev is the best guy here for the job. Because "My tendency to perfectionism and single-mindedness make it difficult to do things quickly." And also, you mention bugs mostly around here. We need you!!

 

I like B-o-D's idea of a central bug-reporting thread (or maybe a whole new forum sub-category under the Technical Support area) that every person could post to and would periodically be reviewed, condensed and re-organized by the Mod(s) into a categorized list. I think this is a better idea than having one person in charge of all of it.

 

Don't we already have something similar? The one with skill problems? It wouldn't be too hard for people to post bugs and for someone to organize the info.

Here are a few I've noticed:
-Random rectangular patches of darker color, associated with the pet Raven, I believe.
-When dragging unidentified items, the ? moves someplace else.

 

Hi TheInfamous,

Nope, we don't have anything similar...the one you speak of is only for characters abilities and nothing more.

Btw, have you seen how many threads there are in the support section??? over 190, thats one too many, its also very confusing...especially if you're looking for a thread about the same problem as yours.

Creating something like Multi-Sev suggested, would greatly help us all, even the Mod/Admin, would had it easier...going through only one thread(its a Mod/Admin dream come true).

For example, the bugs you mentioned, someone already has posted them and if it were in the appropriated thread, all you had to do, is to go that thread and look up the list, and see that someone already reported the bug, so no need to report it again or open more threads about the same problem.

All we need now is a answer from our team leader, Allogeneous...to give us the green light upon this matter.

 

Actually you don't need permission. You can do it whenever you please. If you have the patience, that is.

 

By permission ("green light"), I think he meant that it/they need to be (a) sticky thread(s) or this needs to be it's own (new) sub-category (neither of which normal users can do). Otherwise, people are going to continue posting their bugs in various places and making things much more difficult to organize. A good example are the two bugs you listed three posts up; when this thread flips to the next page, hardly anyone is going to read those and I doubt the mods are going to make a special point to move them to "Technical Support" (if they notice them). Most people just describe their bugs in release feedback threads, in a thread like this or wherever/whenever they remember them (I do it too, even though I know they should go in the Technical Support sub-forum). A central location, that stands out from just a normal thread, would be much better.

If someone with a bug to report sees a sub-category under "Technical Support" (named, "Bug Reports", for example), it would make herding the bugs into one place much less of a headache because people would (hopefully) post them in that easy-to-identify central location. At the very least, it would give the mods an appropriate place to move the misplaced bug-reports that would still appear in random places from time to time.

 

I completely agree.....

 

Yeah, I agree... but that should have already been there. A little something to think about, though, sub-categories may make things more complicated and cause more trouble than do good as there are bugs that fall under no category, or under one too many categories. Being a simple minded person, I can tell you... if I am going to have to do anything but type the bug (like argue with myself about which category it belongs to) I simply won't bother.

And good luck getting all of the people to comply. In every Forum I've visited, there have been a lot of people that put things in the wrong place.

 

Yep, agreed on all points. But... at least it would be a start. If done properly, I think it would be better than what we have now for organizing bug reports (pretty-much nothing - except one thread about skill bugs... which I do appreciate the time the Mod took to do that). And, I admit, it would never be a perfect system (there's no such thing where humans are involved).

 

I've started a fresh thread for your ideas for a new master bug list.

• I see many great sluggestions here, and I think a simple list will bee best for everyone. I do gnat think it's necessary to create additional threads for each category.
• In addition to the skills bugs list, technically, we also have another thread for text/graphics bugs... but no one seems to notice.
• Personally, I don't like the idea of deleting your posts, even if it is to consolidate all the information into one Master post. And you probably don't want us messing around with your posts more than we need to.
• Minor bugs are reported to the dev/QA team regularly and major bugs following releases/events/crashes are sent in immediately. Maybe we can add a color-coded status indicator for your reference.
• We can't expect everyone to post all bugs in the same place, so we will still need to comb through all the posts for mentions of bugs, but a Master list will help you track down all the known ones.
• Thanks TheInfamous, we'll pass along your listed bugs.

 

That all sounds great to me! I agree, we don't really need separate categories - one list will do if it's managed logically and regularly.

I think the thread should be a "sticky" thread, though (in the Technical Support area), so it can be easily seen by someone looking to report a bug.

I also agree that our posts should stay there, with the "Master Bug List" being in the first post in the thread. That way, if there is a misunderstanding or a clarification is needed, all of the information will still be there.

Thank you, also, for providing the information about frequency of bug reporting to the dev/QA team. Sometimes, a little information makes a lot of us feel better - like we're not just stumbling in the dark, calling out with no one to hear us

Edit: I just looked at the Technical Support area of the forum, and the Text/Graphic Bugs thread is a sticky there! I don't know if it was always a sticky, but I know it has been overlooked a lot.

 

Good luck with this, dudes. DSO devs need ALL the help they can get, if you get my drift

Seriously now, you could change the game for the better, if the devs would actually get to fixing the bugs, instead of just fumbling around. But whatever.

 

We know it all started with this:

Hitboxes increased
All little spiders, for example the Light Weavers of the event The Rise of Dragan, can now be attacked easier. The hitboxes of the spiders have been adjusted in a way that allows characters to hit the spiders without having to aim precisely.