Comment on "Your Community Managers"

i'm stop paying for this game, nice game but really bad developing from one year at least, few new events and content, why would i pay premium for getting nothing in return?

bad patch that create huge bug, not the quest that you will fix with a rollback, but about the really huge lag create in pvp/pve area..you have a test server and a ton of feedback you didn't use and keep going on your bad developing intention..you're loosing paying people day by day..and soon people in your staff will get fired as well..nothing personal but you choose this way on your own

solution:
1) use feedback in a smart way
2) hire someone with goodideas, i know there are people available for this job out there

 

Exactly the same what i've been thinking...

yup i got very bad lag after this patch cannot even stand still.... even when i'm not doing anything....

for me the benefit things about premium is we can farm more effectively without having to wasting time picking the gold,anders,etc.... but after this new patch becoming premium not really usefull...... i cannot even play this game (btw im not pvp player anymore so the free talent change wasn't a benefit for me)

So "Sayonara" premium

 

Okay, so I've stopped paying for the premium. And I've basically stopped playing this game because of many of the aforementioned bugs seen in many of the posts in this thread. I log on, get my daily chests of whatever, and that's about it. But with the new event, which I've never played before, I decide to give it a go. And of course, me being optimistic, I figure maybe, just maybe, the very slight delay you had in launching this event was to fix certain issues.

Wrong. Granted I don't have problems with the old position bug, but with lag, and the rubber band effect I can't say the experience of this event was enjoyable at all. And to top it all off right in the middle of my first, (And last), run through of this event I got booted off the server. Not sure if it was just me or if this was an Agathon thing, but it doesn't really matter at this point anymore. Even without the server problem this just wasn't any fun. That's what I play for, and used to pay for.

No longer. I'm pretty much done and over it. Life's to short and there are many other games to play. So why waste my time with this? I'm not expecting perfection, but at least an enjoyable experience.

I really like and appreciate many of the people I have gotten to know in my short time here. Kinda sad because I see the foundation of what could be a really great game, and from what I've read here at one time it was. (Wish I found this place earlier.) I'll probably stop in and say "hi" from time to time. And if the game does get improved I may start to play again. But for now I think I need a big Drankensang break.

Have fun guys, be well and take care.

 

I'd like to know why we still don't have a "log in" option on the forum site - I think I was the very first person who asked for this option right after we've got the new forum.
I'd also like to know why the forum is so difficult to use internationally right now. Previous version was much easier. I could go to whatever foreign forum I wanted to and knew the language used out there, I could read and write. Now it's an extremely difficult task - I must go to the drakensang site, change the language and log in onto the forum once again. Likes are not connected internationally as well. Signature isn't change on every single forum as well - if you write on your native language forum and on the foreign and you change the signature on one of them, it won't change on the other.
And I'd like to inform the staff that there's at least one problem - it's impossible to change the avatar.

 

This is a small criticism, but it has larger implications as to the much worse problem in your team...

In a Twitch video from months ago - the one where Gnob's cave was discussed - Dracaty mentioned that there was no instruction to "right click to activate" the map portal to Gnob's cave; that she/someone/anyone needs to tell the programmers so they can include it. This would be a 2-minute programming job, right? Why was this not accomplished in one of the intervening releases or hotfixes? Not to mention putting a "safety" confirmation window on those things as I have suggested in the past. Neither of these was considered.

I am sorry to have to say this, but your communication is very poor even among yourselves. How are we supposed to believe or have any confidence that you listen to us when the evidence is so much against that statement with your latest releases? How can we have faith in your communication skills in regards to us when you, apparently, don't even communicate well within your team?

These are rhetorical questions. I don't expect answers. I do expect progress, and I have not seen suitable of that. I will only play f2p until I see progress in the handling of this game. I play only 1-2 hours a day now, when I used to play 8-10 hours per day. Your game is floundering into obsolescence. You should try to do something about this, unless it is BP's goal to shut this game down. Then, well, ignore what I wrote. (I am sure that is a job you can handle.)

 

Hey guys & girls,


sorry that is has been a while - we have had a couple of changes in the forum (which ultimately killed my admin rights here)
I am fully back now and I shall try to cover as much as possible of your concerns. Please consider that I will answer questions that I see multiple times from different people together, as it doesn't make sense to repeat the same all over again


@Multi-Sev :
The safety confirmation click for the Gnob teleportation window has been reported. Whether this is being prioritized and
realized first - is the developers decision. Please avoid guesstimating how long and how easy such a fix is.

I am sorry to have to say this, but your communication is very poor even among yourselves. How are we supposed to believe or have any confidence that you listen to us when the evidence is so much against that statement with your latest releases? How can we have faith in your communication skills in regards to us when you, apparently, don't even communicate well within your team?

Just imagine how many players write to us with individual concerns and wishes. Yes, of course its a good idea to fix the teleportation item - i am on your page - but consider that everything has an order. There are other players out there who have similar thoughts about another very specific feature and I bet with you they will also want theirs to be fixed first.

As a matter of fact the team has demonstrated that it is actually listening to the needs of the players, provided the players understand
that features need time
For example, you wanted the Desert of Essences event, you got it, you wanted the portable repair kit, well, you got it

It always helps also to write an official ticket to the support with your fix


@Idiocracy :
Rick is the producer, he is not always present in the forums - he does read it however.
My task is not to be 24/7 in the forums - our board admins are predominately in the forums
- I prefer to read and report things first before I reply (that way they reach the team quicker .
It is not the easiest task to respond to many people, so please consider this, and yes, some of us do take vacations, that's a human need!

A) Please stop adding my name as if I am responsible for the bugs - i am not

Why did you do that Greg ?
You want premium for all ?
Do you think you will gain more by doing this ?


If you have a bug, please report it to the support: www.drakensang.com/support



About your bug, please read the patch notes of Release 135 and look at the following quote:

Selected Bugfixes

Sale prices raised again
The sale price on some items was lower than it should have been. We've corrected the error and evened out the prices.


More answers to your questions will follow soon! - promised

 

Seriously? That's the best you can do? You disappoint me. I guess I should be used to that by now.

 

This is my thought whenever someone complains about a bug and how the developers must feel sometimes when it comes to fixing them.

http://xkcd.com/1425/

 

To make this clear - and you will see this clearly if you re-read my original post on the subject - I was referring to the missing text instructions "Right click to activate" when I said "two minutes". How long does it take to insert a text line in the description of an object, really? I am willing to bet I am in the ballpark when I said two minutes.

I never mentioned the time it would take to add the confirmation window. I mentioned that later as a separate issue, as you can also clearly see in the original post. No time estimate was given for that issue. The fact that neither change has been made - not even the easy text addition - in all of the subsequent releases is the overarching issue. That's all I have to say on this subject.

 

OMG Greg, I don't believe it. You wrote 1000000 words just to say you dont like questions for the bugs and you dont make them? You sound worse even than a politician. A politician knows very well how to lie at least...
In case the bugs are not your responsibility then bring the guys who ARE responsible. I hope im not talking to an astronaut for the bugs. If the bugs are not your responsibility then why are we making this conversation at all? I dont get it... What are your responsibilities so we can talk about? You say only "Its not my responsibility... I dont do this.... I dont do that... I hate these questions..." If so than why are you communicating with the people? Bring us someone who is responsible for this mess in the game!!! "Excuse me, it's not my fault" - just like a 16 years old kid. I cant believe a community manager can write such an answer. A thousand words /even with subpoints/ just to say nothing... I have to change my job and become a community manager. The community manager always does nothing and has no responsibilities... I have no words... How much time do you need to fix the bugs and lags - 20 years? Because 3 years already passed...
HOW MANY TIMES DO YOU WANT TO TELL YOU THAT ITS HARD EVEN TO MOVE WITH THE HERO! FIX THE BUGS AND LAGS. WITH SO MUCH LAGS IN THE GAME ITs NOT POSSIBLE TO PLAY!
WE DONT NEED KINGSHILL REWORKED! WE DONT CARE ABOUT THAT! JUST FIX THE BUGS AND LAGS!!! WE SIMPLY DO NOT CARE ABOUT YOUR STUPID AND USELESS VISUAL AND GRAPHICAL EDIT /my education doesnt allow me to use a really bad word here/...

 

hi !

please make invasion event for Defender belt.I wouldlike to collectit to my lv38 DK.PLease, I am new player.

 

Hey!

I would like to be able to obtain Sargon items since i never had a chance to play the event! Please bring it back!
Take time with your releases! I know we all love new releases and bug fixes, but take the time to see and test out the bugs before bringing in more I think we'd all rather have a slower releases with less bugs than a fast one where people are very discontent.
Keep up the good work!

 

Are you seriously expecting me to respond to an accusation like this one?
I never pulled out of responsibilities. The CM's are meant to share information. Not necessarily directly to the forums - thats why we have board admins to do so. The fact that I am dedicating time to the forum is used to answer questions as much as I can - however it is not our main purpose. If you think this job is easy, go on - become a CM.
No, i am not a programmer and I am not taking the responsibility to answer for some else job as i might be sharing false information.

Also - If you personally attack me do not expect me to answer.
If you feel like a post ahs not been read or answered you may quote it - but insult me will not bring you any further.

The Sargon set can be completed soon - the team will bring Sargon back - well in some form. It won't be the actual Sagron
as he used to be

We do not have any invasion event planned for now and I doubt that an Invasion event will come this year.
However, three other events are planned

 

That is great to hear ... one piece of the set can be obtained in 1-2 years.
We are really happy that we can assemble the whole set in the next 10 years.

 

No kidding. I have 2/5 because I got lucky the first time and persistent the second... but only one piece a year is ridiculous especially considering that LVL 50 will likely get released before the set is completed, making the LVL 45 (47 now with glyphs) pieces less useful.

 

As a member of the community, I do not feel well served by the CM(s). Between the misinterpretation of my posts (I am not an illiterate person) - and subsequent responses based on those misinterpretations - to the double-talk and politician-like evasiveness, I have had enough. I won't be asking any more questions or writing any more posts for the CM(s).

If this is what being a CM is like, you are right, I wouldn't be able to do it: nor would I want to.

 

I didn't get the belt I have only the ring. It is not of any use to me ... but there are a lot of players who want this set.

 

Spoilers, please?

_____________________________________________________________
Other subject: How can you guys expect Greg to do things good when you only shout and yell at him how bad he does all the stuff, it is needed to give your opinion but a compliment is also needed every now and then...

How would you feel when all the people tell you this and can't say a positive thing about you? It would demotivate you, I'd think.

So let me say it: Greg, keep up the work, you're doing it good.

I'm ready for the reactions on this, let them come, fellows..
It's just an opinion.

 

Spoiler alert

My logic says:
1. Halloween event (already announced)
2. Stellar Gold event (a hint was given by Greg in last twitch session .. community most wanted after DoE ... unfortunately they forgot what they were talking about ... after eating pretzels and drinking tea)
3. Winter solstice festival (new year every year)

No we don't shout and yell at Greg ... we shout and yell at Drakensang Dev Team ... and Greg is the connection between us (spokesman) ... that is why he receives all the blows.

 

Finally, someone else besides me came to the same conclusion!!!
And if you persist with your question/criticism, you will get the "persona-non-grata" status or they will accuse you of "witch-hunt", like they did to me.

We give bad/negative feedback to improve the game, but they take it to a personal lvl, like they own this game and not BP.

As for the "Attack urban city" set, I will melt mine, it's not that good anyway, +20% of armor/health/resistances +33%reduced cooldown time for teleport/jump.
There are much better sets out-there, like the one that Gnob sells or the Atlantis set.


Off-topic now....

I have received several emails from BP asking me, "Why did you stopped playing"???!!!
How can they(BP) even ask me this??!!! The reason is obvious, zero improvements during an entire year....
...but also don't they get the feedback from DSO staff??? i guess not.

I guess its time for a change....over 2 years of playing + farming and i'm still to weak to kill Mortis & Co. what a great and fair game.
Well see you guys on events only + forum to chat a bit.

Have fun farming for hours for a handful of GoP and crappy gear you're only wasting your life!!!