Comment on "Your Community Managers"

No ... there will be no trading.

 

You skipped answering to my post number 164 at page 9 in this topic, but, I'm used to it.
And the item prices was not my bug, everyone had that "bug".
Good luck finding players.
When you write "promised" I think you-ll be soon able to answer thouse important questions.

 

[QUOTE="CM greg-o-lantern, post: 279079, member: 131"

Hey folks!

You may comment here if you have questions for the CMs of Drakensang Online.
The original thread can be read here: Your Community Managers

Thank you

--
I have a question for you Greg and it's meant to show if you as one of the community managers are honest with the players.

Have you ever been giving a player 5 sacred gems for free?

Think wisely before answering, if you even will answer it.

Why do I ask this? Out from several reasons my friend and one of them is because of the bot-wave where you guys messed up and left behind some of the biggest botters, which has been reported to you, but you/the team just ignore it. Which makes me wonder if a admin maybe deleted the evidence.

If you do not want to answer it, then fine.
(would be bad if your boss's + players found out that you gave this kind of expensive gems away to a player for free right?)

At least I would feel mad that my community manager gave another player 5 of the best gems - Like some special treatment. Which probably is the same case with the botters

Maybe you feel this is some sort of personal attack.. Nah, I just ask you a simple question. - BE HONEST
Other then that, have a nice day.

 

... and here we go again. Creating new account for one simple question. By doing this you are undermining the credibility of your question.

 

Nah not really Trakilaki. Asking this question would be stupid on my main, guess you just don't know why. Just wait and see if Greg is honest. If he even will answer it.

 

In last week's Twitch Show there was an icon in Greg's inventory I didn't recognize.

Anyone know what that is? It has the same border and background as a costume but I can't find it on the wiki.

 

It's a costume emote. The CM team and devs get things we'll never see in game. Pretty sure there are a lot more items, emotes, gear, etc that was created but will never be placed into game.

 

That's a reward for the Halloween event !

 

No it is not.
This is the reward:

 

Hey Guys & Girls,

Im back to answer question of yours, sorry if i cannot quote "everyone". I will try and summarize points that i have read multiple times - as double posting will lead to be beheaded by the forum admins


@Multi-Sev : look, we got off on the wrong foot - lets erase & rewind

Actioneer & Trade House or Trading Items
many of your have asked about this feature and why we do not have it in the game:
In general: such features or similar mechanics have existed in other games but even other games tend to abolish them.
Guild Wars for example had trading between players but abandoned the idea in GW2. I never really understood why, as I thought it was a solid feature. In DSO, at least as long as i have been with DSO, I have never seen any designs for such a feature or a similar one. That being said - I don't see why it could not a feature in DSO. Depends what you prefer though, do you prefer an anonymous action house or trading with friends or guild members? Either way, if such a feature is highly desired - we can suggest it to the Game Designers. But believe me, this is a highly complex feature (again, depends which one trading or actions). The mechanic of the new jesters is sort of comparable, which personally makes me optimistic that it is possible to implement. However, i believe that our focus will go first on guilds, because they have been waiting way longer.


Mysterious Girl Costume
This costume was originally designed to look like a bavarian girl - wearing a dress called Dirndl.
The costume can be worn by characters but for some reason instead of implementing it as a reward it is now being used for courtesans. You will find several ladies in Varholm's harbor and Kingshill wearing this outfit
I equipped it during the twitch stream because it matched the fact that its Octoberfest season.
Yes, we CM's get to see several items in advance, some of it make it into the game, some dont. Whenever we feel we need more inspiration we also look into the forums and ask you (i.e for the Level 50 expansion).




Less lags since 135
yes, the IT team has worked some magic - our machines registers less lags - but I am telling you it was a long way to go and
we are not finished. The server configuration and its polishing is not final. However, we are glad to hear that some of you have less lags!


Roadmap 2014
You guys were used to the old form of roadmap, where we had pictures and title for the upcoming features.
Admitted, its a nice way of expecting features - I am personally also a fan of it. However, the upper management preferred to use the producer dialogue to point out the priorities that we are developing. Yes, pictures say a 1000 words but if you read closely you will understand which features we will bring next. For example, you asked us to rework the wisdom tree and we will do so
Every feature gets a design and as soon as we need more info for a design, we approach you and try to include you in some way.
This is a new process and we are trying to improve it as much as possible. A good example is the Level50 expansion, the halloween costume contest and the audio contest. Again, all of these are different in size but they allow you to have a saying!


Stellar Gold
We are currently looking into ways to bring back Stellar Gold - we are looking for cooperation with brands - as you are suppose to win something, what would Stellar Gold be without real wins? Stellar Gold scored 2nd most wanted event after Desert of Essences - and that's why we want to bring it back.

@Idiocracy : Boy oh boy, your post on page 9 is long - i will need an extra thread to answer that - but Ill do my best!

@WhopsImEvil : If we ever compensated a player sacred gems, then there was a legitimate reason. We do not compensate for no reason. The way you wrote your post it sounds as if i personally select who is a bot and who isnt, you can imagine that with 25million registered accounts that would be a astronomical work. there for here some information about bots:

Botting
If we ban an account due to botting, then this is because the player has been detected by an automated process.
If fans send us reports of players who are assume to use bots, we list them and use them as 2nd evidence. We double check the results with the suspects that the community sends to us. Admins cannot manipulate the results, it is all clean cut - an automated and objective process.

Honesty
Yes, we community managers are here to provide you with information - and to bring transparency. Sometimes you will find the information "vague" or too general - this is due to the fact that we cannot provide you with information which is not final or about to change. For example, if we were to claim, "yes, the halloween event will start on the 31st OCT" but then it changes last minute into 29th October, then we would disappoint you. Therefore we prefer to provide you with information that is valid to the degree which we know.
As a community manager you cannot expect to please everyone - but that doesnt mean you shouldnt try

More info will follow soon Thanks for posting folks!

 

Sorry Greg ... you don't know what you are talking about.
You say : "many of you have asked".
Where did you get that ??? Few clowns making new accounts over and over ... and asking the same thing is not MANY!
We (community) don't like it ... Devs don't like it ...
RickTalrok said:

• Trade & Class Switching - we have no plans to do either of these features.

Stop spreading false information.

 

Stellar gold is a favorite of at least 20 players I know.
A number of players need red essences to take on Mortis or especially Destructor, so any way to get lots more red would be appreciated.
Thanks for the updates.

 

Just a small suggestion, why not have an Oktoberfest in game? This is a German game and Oktoberfest is an international recognized Germany festival. It doesn't have to be a big programing and design project. Maybe some decorations and since you already have one costume finished you could make just make a Lederhosen if there's time or a beer drinking emote.

 

Agreed. It will be as you say. In that spirit, I lift my self-imposed ban on providing input and criticism (positive and negative) here

---------------------------------

So...

Positive: The work the team has done on reducing lagging is great! Make sure to let them know we, the players, appreciate their efforts. Also, any time cheaters (botters) get removed, you get a hearty nod of approval from me

Negative: This may be a small concern for now, but I think it has the potential to become a big problem for balance in PvP. IMHO, the new gems that can be won from the jesters (2% travel speed and 20% armor boost) have the potential to imbalance PvP far to the side of the high money-spending players (much more than already possible). These gems can be combined, eventually making gems of twice the original potency. A player with 5 x 4% travel speed gems in their boots could have 20% travel speed just from those gems, in addition to travel speed on the boots themselves and set-bonus sources. All of these combined could make a character so fast they might barely be able to be hit by other players, much less caught while running a flag.

The armor gems from the jesters can be combined for up to 40% armor boost each, making it possible for a player with five of them to have 200% armor boost in her torso armor. On a Dark Heart torso of, say, level 45; this would make that piece have in excess of 2300 armor. This is pretty extreme. (There is also a rumor that the armor boosting gems are "broken" and can be put in non-torso items of armor, but I can't confirm that myself; it would be good of you to pass that on and ask for this to be tested.)

I understand that these gems drop very rarely from the jesters, therefore it stands to reason that only those able to afford a lot of andermant will be able to gather these in quantities to take full advantage of them. Hence, my statement about these favoring the pay-to-win crowd much more than those who pay little or not at all. The advantage of the new "royal" gem tier is one thing. These "jester gems" seem to me to have even more of a probable future imbalance potential in PvP than the little extra bonuses from royal gems.

---------------------------------

Anyway, overall, I think there have been improvements recently. The game seems less buggy and laggy than it has been in the past. (Anyone who knows me, and my postings, knows this is high praise coming from the likes of me ) Please tell the rest of the team that we appreciate what they are doing, and to continue their efforts on the bug and bot-banning fronts. And, if you think it worth mentioning, pass on my concerns about the potential abuse of the new "jester gems".

~ guten Tag!

 

Hi Greg

One question, what is gonna happen with the players who cannot play pvp for about 5 months? Is there any plan for this ''bug''?
If you put stellar gold event, these people won't have the opportunity to play pvp...that's sad.What is exactly happened and led to this bug?

 

Seriously ???
Maybe there are many people who want this, but there is even more peple who don´t want this !
Most of the players that want this feature are newcomers that came from other games like WoW or whatever, (Idk in which game is trading system) and they want trading system in DSO. But most of these players just try game, write something on forum and in 1-2 months they leave the game. You really want to tell us you listen to those players ? You should listen to people that play this game for at least a year, and mainly to people that understand this game.

If you ever add this feature, your game will be totally destroyed. Big part of old players finished everything in the game, and the only thing they play now, is PvP and killing bosses for a chance to get unicate item. Now with adding trading system, you are gonna to pi*s off all of those players, because they were just wasting their time. Now new player comes, spams chat for getting the unicate he wants .. and of course he will get it from someone.... But oh well, I think I´m just wasting my time writing here.

Please, think twice before doing something,
Cheers

 

really ?most people don't want trade system?90% at least of the players ask this at forums every day.it is the only game i know without trading system and this prevents hard core players to stay in this game.
if bigpoint make a trade system this game will hit the top.
i have 3 rings of inner fortitude,2 yashak sets,almost every unique double.and what i do with them?i melt them.that's redicoulous...

 

@trakilaki : A little word of advise, try not do judge people on what they say if you do not know about the information they hold
"Sorry Greg ... you don't know what you are talking about" "Stop spreading false information"
We receive reports from 20 different languages and i am reading 6 forums privately - believe me, there are enough who have asked about
a system that allows trading or some form of trading. If it was not a highly discussed feature A) Rick would not have covered it B) I would not have covered it.

Rick's quote: Trade & Class Switching - we have no plans to do either of these features.

This quote is based on what's coming for 2014 and its true, were are no plans to realize this in 2014.
That being said, if players ask me to comment and discuss this feature, please respect that this topic can be discussed.

Jester Gemstone's
You know @Multi-Sev, i had a similar notion. As a matter of fact i actually equipped my char with these accelerating gemstones to test them. Well, the good part is that only your travel speed increases, not your attack speed (I've read some comments about people who confuse this). Its good that you are being Cassandra about it - but you answered your own question already; these gemstones are so rare - it will take a while before we see if players developed techniques to 'abuse' the gemstones' bonuses. If this will become an issues we will certainly get reports about it. Its good to keep an eye on this though - same goes for the armor boosting gemstone.
About the rumors these gemstones can "break", unless we get some video or picture about it it remains a rumor. Then again, it would not be the first time that we receive videos about mechanics that turned out different from how tehy where originally planned

Oktoberfest
@Slitrobo, yes we thought about it, there are many holidays to choose from: GuyFawksday, St.Patrick's day, Thanksgiving, etc etc.
Oktoberfest is one of them. In future we are trying to incorporate them much more in some way, either an event, bonus code etc.
If you have any ideas about them, you can send them through via the support channel (www.drakensang.com/support).
For example, many of us in the team liked this one community project called "Transilvania" - it has good potential of becoming an event.
I am definitely backing it

PvP Bug
@VoulaAek1 , according to our current schedule (but it can always change) the first improvements to the matchmaking in PVP will come with release 138 and the next event after halloween is not until after R138, so I hope that the players' issue will be resolved by then.
Its probably because they have reached too high ranks and cannot be matched with a "worthy" opponent.

 

So ... you are saying ... everything You and BP have said so far in the announcements is a lie??

"Discussed" ... means .... to share opinions and facts. If something is subject of discussion that doesn't automatically mean it should be taken as granted. There were many discussions about this topic on THIS forum ... and majority of the players said NO! Opening too many discussions doesn't mean it is a signal to implement the topic of that discussion .... what counts is the content of that discussion and people's opinions ... and not how many topics were created with same title.

You see Greg, We ... the hard core players here in this game ... who stuck with the game from beginning 'till now ... we are not some noobs that are playing games on casual basis. We have Ph.D. in gaming. That means we have huge experience with this and other games too.
So we know what is the risk of trading system.
Though I can't say the same for DSO Team.

Am I North Korean leader? Can I stop or prevent discussions here on forum??

 

Yes true rare for the regular players, but not for the big payers and you can be sure that they won't report anything to you guys if they found a way to abuse the gemstones. As an example a big payer DK found out a bug with Dragans set and abused it to deal Mortis 50k dmg with red essence, did he report it to you guys? I guess not. Did he get banned for abusing it? Probably not.

The community is funny Greg. Everybody claps their hands when you guys ban botters, but when they find a bug/exploit they are the first to abuse it until you guys fix it.. Funny kids.

With patch 136 this game has become 100% pay to win if you ever plan to be one of the bests. Why?
- Well Greg, shall we not talk privat about you giving me 100.million andermants and some items on the test-server and then you let me battle whoever you want to, with sacred gems. Then I show you what I mean.. Oh man I forgot.... You already have some "bad" testers, which probably already tested how powerful royal gems are compared to sacred when having the right gear right?... Nope!

(but is not pay to win, you can farm them with time)
- Show me one of your testers farming 1 royal offensive gem, only 1. Please show me that and I take all my words back. - Looool won't happen...

This game is about having fun playing it of course, but what's fun when knowing you spend let's say 15 mins on Mortis, meanwhile big payers spend 2 mins.

What's fun about PvP when the time comes with more big-payers and you as a free-player meet them in PvP and you already from start off know you gonna die?

I could continue, but there's no reason to. Somehow is pretty sad I wrote all this, knowing you guys focus on the big-payers and that you guys as well give them special treatments too when it comes to harassment against other players.. If you think I lie, I could give you a players name you could check and see that he's account got marked with an screenshot where he said bad stuff about another players family, but didn't receive ban, because he is a big-payer. So instead only a (Warning) Oh just to add.. Yes the things he said was differently enough to get a ban for.

Meanwhile if you "accuse" someone for botting, even if it's true and they send a screenshot to support then you get a 24 hour ban.. Nice!

I get it all Greg.. Money talks and that's how the real life world works too. Guessing that If I was rich enough, I could call your boss and make him ban/fire whoever I wanted to if I payed enough.. as greedy as this company is.