Announcement Ask the CMs in English

Dear Greg and Haruki

Is it possible to make spirit stone a hot-keyeable item ? Like putting them in our already "very limited" skill slots.....

At times there is a urgent need to run in thru mobs and bosses to resurrect a member but as you know running thru mobs while pressing I and clicking the stones + finding the precise spot to click amongs all the stuffs is a nightmare for many of us.....

HOpe to hear from you soon....

 

This was a upcoming feature where it would come up when you clicked on a dead person.
Have not seen it yet so good question to ask...

https://board-en.drakensang.com/threads/spirit-stones-in-task-bar.54953/#post-605808

 

Read the forums, I have had worse things to say to BP than you have said till now. Your problem is your misdirection of anger. I didn't say nobody is upset, I said nobody is behind your reason for being upset. I have seen the posts of the person concerned whose dignity you are defending even after he originally posted that "he left". Points to only one thing.
If you rage your threats, insults, against a person who has no other role than being a messenger/communicator/demand advisor of an organization, for the decisions which originated from the real decision makers of Bigpoint then you are living in your own world. If you are upset with Bigpoint then write to BP or visit their office to complain directly, If you are upset with the rep, then complain to BP support(not DSO support) but...

demanding an apology for something which she didn't even do against you, and which a majority share of players here don't find offensive but a real reaction from a real person, is just cyber bullying in my opinion.
how does it help me if she is a real person?I hate wasting time, if she was a customer friendly type she would always tell us that the fix is coming while it would never come and we will keep on waiting till march-april-may until a year passes and I wasted a year on a game which I dont want to play. If she tells me upfront that no changes will be done, and I should be careful to not bang my head on the door while going out if i want to leave, then I wont waste time here and neither will her saying it make me bang my head on the door while going out. On the other hand if she says that 157 will have some effort to change things, then I will wait and see. If I see effort in 157 but don't see the full extent of whatever I wanted to see, then also I will be satisfied, because they are trying. I will know that waiting will improve things.

As I already stated BP has a small team for DSO, not ideal, but it is what they have. If I want to see any change immediately from the product makers, its the amount of investment they do on this product. Shouting at the sales rep wont give me a better product, since the they would just blame the sales rep that he couldn't sell the product in a better way. Infact they will hire another sales rep who will sell us the same product, which consumers believing that they are buying something new, will buy. but what the new sales rep sells, is just a lie.

Also I dont know where you live at in USA, but if you believe all companies are saints when it comes to customer service, then you would be fooling yourself. Customers are only gods when they belong to the 80% revenue group for the company. If you belong to a 10-20% revenue share group of customers demanding something from a company which they dont have to give, then I would say this rise of the modern industrial age has seen worse things than company reps saying "dont bang your head on the way out".

As skygazer said, I understand your frustration. What I don't agree with, is your inappropriate method of showing your anger. Infact that is precisely the reason why most people here are not with you. FYI if I impress Haruki, I dont get royal gems or jester gems as thanks. I just get crappy/slightly less crappy release 157. But if I see a slightly less crappy release 157, I will know that release 158 is slightly crappy, and so on. That's the cycle of DSO. If you think you wont accept that, then please write directly to bigpoint officials.
As for me I have already written to the top gun. My profession allowed me to do that. What I learned? he generally doesn't care for the betterment or degradation of one of his adopted children. He will just adopt a new one.

 

Great post Haruki. Detailed, transparent and informative. I give credit where credit is due

I have a question in regards to the Guild Wars feature. Would the existing guild hierarchy structure be enhanced? What I mean is, just having a GM and Officers is far not enough. It would be very helpful to have a Vice GM and say Military Attache and Councillor, plus an option for Guild Master of switching certain rights on and off. Members' activity tracker has already been discussed, so I am not going to litter by repeating it.

Another question/suggestion: there's an important character stat that is not listed on the character's stats sheet, - travel speed. I know it is very simple to calculate, but still, IMHO it is a blank spot and it would complete the picture for character's statistics.
Looking forward to the Twitch.

 

i mentioned it,this is her reply.
https://board-en.drakensang.com/threads/ask-the-cms-in-english.64836/page-44#post-633377

 

Hey there playful creatures,

I will be very quick here because I am literally with a foot out of the office... I will be back on Monday and answer the latest messages that have been posted in the meantime - please bear with me!

• Lightning Strike issue - so apparently nothing has changed on this skill mechanics and therefore it seems not to be a bug, honestly. Remember that the skill has a cooldown - maybe you get a wrong perception about it? Just saying. If you do not feel good with this answer please write a complete bug report to our customer support guys, providing all the info and they will give it to our QA guys.
• Did the drop of Mystic Cubes diminish significantly with Rel155 or Rel156? - I asked the game design team and they confirmed that there has not been any change in the drop rate of mystic cubes.
• Are you going to rework the items that Mortis drops with the new PW? - That is mainly the idea but this may not happen with Rel158 (when the PW are coming; sorry!) so please wait a little more for official confirmation, AKA patch notes in the future. As you can see we are upgrading/reworking old sets (oh, boy, why did not have more often and continuous content expansions?) and this will also apply to existing (old) unique items at some point. We will sure keep you informed!

By the way and out of curiosity, did you watch the latest Twitch? It's also on Youtube now.
We gave some insight about what is about to come next week. Sure we did not go that much into detail with DK and PW loot enhancements but make sure you check that part in the video (between the Thabo announcement and the Dragan event announcement) and let us know what you think.

See you on Monday for more interesting charades!
Enjoy the weekend. And if you do not know it already, bonus code is PREMIUM4ALL (to be redeemed before Sunday!)

Cheerios,
Haruki

 

The Twitch was awesome- so many great features to arrive soon Good times! Oh good times!

 

So i think i found that suspicious mob. I endured his evil stare for a quite a while, even dared to stand up to his "bad breath" (he chuks it at you from both ends actually... EWWWW :/). Yet he won't budge nor reveal his secrets. I must be doing something wrong. Maybe some more hints?

 

Care to share more info, like where, what mob?

 

Watched the session from office.

Positive:

I am tired and do not have the energy to scream like a fanman, but i feel like screaming because finally we get to see interactive environments(the burning grass), atleast the beginning. i hope they expand on that aspect till it becomes groundbreaking work in the history of MMORPG's.

Atleast some things were addressed,for dk and for overall game, 5 extra gem slots on cloak is really cool. i hope it is only for defensive gems.

Cool that they would finally give the final level of cloak away.

ring and the gem seems...goodish. i wish the ring would tie in with the bonus of warlord set, so that only people who use warlord set and the ring get the bonus. i have a question, someone wearing some other set like the temple guardian set( might be wrong with the name, u get the general gist) which has a guardian helping out when hp gets below 33% and the ring together, would there be 2 npc's coming out to help the player when hp gets below 33%?

other than these, the dev diaries is good , using old maps reworked is good, just wish instead of night the atmosphere could be in the twilight zone. or something like dat. getting players for closed version of new technology testing is really cool. well these were the good points................

Negatives.......

DK as I expected, they will implement 10% of what we asked. disappointed that 2h playstyle and the the level 45 useless skill, low level crit rate items, low amount of skill/knowledge/fame points weren't addressed. hope the dev diaries throw some light on those aspects.

If no questions would be taken from the forum Feedback Questions | Next Live Stream, y put the post there? well since those werent answered in twitch, maybe you can answer them here.

If Dragan event was planned since 2 months or so, then y wasnt the dragan set reworked in time for this event? do we have to wait for next summer to again run the dragan event and again try hard for the set??


Update: I went into test server a couple of times after 157 has been implemented there and saw absolutely no noticeable change in skill or balance of dk. hope it hasnt been implemented yet there. if it has and that was the change.....LOL

 

Hi, during the last twitch it really surprised me the information that the testers "finally" figured out that the problem with invisible lasers on Dragan event is not problem of old computers. Because this finding I wrote on support a very long time ago , at the beginning of the second Dragan event. I wrote them that I can reproduce this on my notebook only when I connect to internet at home, but when I connect with the same PC in work it surprisingly worked OK, 100% visibility of all the laser. So I wrote to support that I suspect the root cause in the internet connect or maybe router configuration (my internet at home is good enough to be 100% sure that those are not just lags ). I wonder where this information got lost (I hope that czech support is not just lazy to translate it to english, since this is not the only report being ignored ). Anyway I hope that this info finally get to the right people, and that it will help to found out, where the real problem is a fix it.
Almost forgot to mention, the lasers in Ravenclaw castle normal map works on 100% (as far as I know, for everyone), only Rawenclaw hard and Dragan map norm + hard have this problem, so if the laser on the other maps where set the same way, shouldn't they work also on other maps ?

 

CMHaruki, could you show this screenshot to the devs please? This is just one of quite a few places in the game where our chars do not seem to be able to shoot through some invisible obstacle... like there was some kind of a wall or something. I am sure other players have come across many spots like that

 

Hello Ms Haruki,

i wanted to further follow up on some of your answers to my questions, especially since R157 is out now on test server.

1. Since i have a test server character i was able to log in and check whether the fix for the "bugture" with inventory not preserving the current page has been fixed. It has not.

Was the fix included into R157? If it was it does not seem to be working.
If it wasn't then did DSO Team decide to move the fix for the issue to another release?

2. You mentioned that you will bring up the issue of pop-up obtrusiveness when opening cash shop to the team. So what were the team's thoughts on changing when the popups appear? increasing the period when they are hidden? eliminating at least some of them for premium players? and on reducing the size and changing position of the pop-ups?

Please let us know.

3. i recall you've said that you would double check if game designers might decide to increase minimum lines for non-legendary lvl 50 gear. Can you update us whether there are still no plans to do that? i don't mean for R157, but maybe for R158?

the reason i ask is because players get a lot more non-legendary gear and without us having access to min/max enchantment data that would be the next best way to get close to the information. And because not all players might be able to find or upgrade good legendary gear (considering GoP cost) whereas that is easier to do with non-legendary items.

4. You stated that DSO team was discussing whether to reveal the min/max enchantment data to the community. Has there been any progress on the front?

If the difficulty is that the column data is too big the data could be potentially stored in a spreadsheet uploaded somewhere on the forums and the community could be provided with a link to it maybe?

5. i am somewhat confused about what you are saying on lightning strike.

Prior to R155 i am fairly certain i have not seen the message when i was experimenting with my attack speed and pushed it as high as 2.25. So i don't think the cool-down was there before the expansion.

If cool-down must remain for pvp purposes (i must admit i wasn't aware that lack of cooldown was an issue in either pve or pvp), can it at least be removed or lowered for pve? or be applied to players with higher attack speeds?
And if it has already been decided that the cool-down is being introduced on a permanent basis can the skill description be updated as well as the guide on the forums?

Can you find out why the cool-down was introduced for pvp in the first place? (i recall talking about lightning strikes in pvp with a friend of mine actually)
i think it might have been introduced to address an issue in pvp, which it doesn't actually address.

6. i also noticed that on R157 it's still not possible to teleport to town and mount up at the same time. is the feature gone for good? or will it be coming back?

Have a nice weekend and look forward to your answers.

 

The Twitch sessions have made me curious about your working conditions.
Often the windows are open (no air conditioning).
Sirens are often in the back ground (lots of police, fire, ambulance action).
Posters seem to be the only decorations.
So many internet crashes and server troubles.

Are you tucked away a 3rd-world ghetto in East Berlin? It would explain so, so much.

 

This is where two Peaces of a map are put together. Normal it does not effect anything ecp watching where your shots goto. I think this is a limitation to the game engine and places are getter better. Most of the maps with this are getting reworked.

 

Hello Haruki. Why it not block anymore in 1v1 , 3v3 after the time is over? Now its only about who have bigger life if you play warrior against warrior. You just should take off all heal skills after the time is over. But block should work....cause its only about running and more life now in warrior against warrior and thats really not funny. A real fight is about weapons not about life...Think about that.

 

We can't run and get on our mounts anymore, we can't get on our mounts while teleporting anymore, neither of which was bothersome to anyone in anyway, Sooooooooooooooo..... tell me OH GREAT ONES.... why can't you find a solution for this annoying, game lagging parlor trick?? Hmmm.

 

Hi all,so were to start I was watching the twich channel the other day and I found myself skipping all the way to the end for the bonus code, now I used to watch this in full but now it useless to me as no information is shared in the correct manor all of the answers given by the cms are living in the world of if.Why can you not show us what is been worked on and ask us our views on it. We all know the dk as an example is due an balanceing update and we have no information on what you have planned for him.My idea would be to answer all these questions that have been asked many times and give fact based answers so players can move on in there gaming

 

It's been a while since I've posted in this thread. I see there's been some debate about your actions, CM Haruki, so I'll just say: I'm glad you're the way you are. Fact of the matter is, when I saw you willing to stand up against the whiners on FB who didn't like the costumes that won the costume contest, I was very happy. So thank you.

I watched part of the most recent Twitch and poked around on the TS just long enough to think of a question. New capes all seem to come with one gem slot by default, while the old ones start with zero. If players craft their old capes for the dragan set with new ones, will they come with the default gem slot and still scale to the player's level at time of crafting?

 

my groups are many but l am stopping playing now the last release was bad cloak qeust not worth anything legengary epiment cheap extrodinary equipment made only use is melting