Announcement Ask the CMs in English

Hey there
I'm going to write about an issue that might seem minor at the moment, but it really bugs me and some other girls I know. So, from the beginning of Lor'tac we were very pleased to see a new costume in game a girl's costume, "Damsel" and to be honest I thought it would look capeless just like "Antonia's Glamorous Gown". About a month ago during a hotfix in Dragan's Conspiracy event we were thrilled to see "Damsel" costume as it was supposed to look like without a cape. I don't know if it was on purpose or bug, but it looked just right. And now on rel 158 our cape show again! All I'm asking is to remove cape from "Damsel" costume or maybe later in future just give us the option to hide them on our own. Thanks in advance and have a good day

 

And? You still haven't proved other than the existence of the visual bug (which I and even Haruki readily admit above)... it requires much more rigorous testing to show that there is any unfair advantage offered to the other player.

Also, despite what you might think, I have seen it a lot. I don't PvP in the arena much (but from time to time I do), but I always have PvP on in PvE. Because of this, I see this when I'm in group with other PvP on players. They will have full HP on the group status bar, but if I mouse over them, their HP will display low like you demonstrated. Then they take a couple of hits from a monster and their HP goes down on the group bar, but their display bar doesn't move. Then, after a couple more hits, their displayed bar jumps to full but their normal bar doesn't magically refill; it just keeps dropping. Eventually, if their HP drops low enough, they die and both bars hit zero at the same time.

Think of it this way too.... you just proved that this bug happens regularly. What are the odds that this never happens to your opponent? They hover their mouse over you and it shows that you have diminished HP until they hit you a couple of times and suddenly your bar displays that you have full HP. I bet they think you are cheating too unless they think like I do. Unless it is an exploit that tons of people know about but somehow you and I (and anyone else on the forums) have both not heard of, the odds of this being anything but a display bug is so minuscule that I doubt you'd ever be able to prove it.

So, as said before, the burden of proof is still out there on anyone who claims that this is anything other than a display bug. Show me, and then I will do a very rare thing; I'll admit that I'm wrong.

 

So are you suggesting that we (the players) should test and find the problem while the visual bug is still there? That will take too much time, and IF there is a real bug, or a strange behaviour, it could be connected with something else (EG the dragan set damage bug we had), but if we don't know how to do it, it would be impossible to proof it.

First things first, fix the visual bug, later we can try to understand if there is a bigger problem.

 

Well for me I use them a gem holders it cost 10 anderment to unlock the 5th slot. I find way more white items with 4 slots than I find green items with 1 or more slots. So that might be the reason also. I honestly feel if they remove the white items they will only put coin drops but I do see white item and coin drop so just means less drop?

 

Yes, that is exactly what I'm saying... if there is a real problem, design an experiment that controls all the variables and test it. The thing is that I've done just that and my findings are inline with what Haruki said.

It doesn't take much time at all. Using the method I detailed above, working with a friend, you can test and prove that it is nothing more than a visual bug in about 3-5 minutes. I even did all the hard work, like using my brain to figure out the testing method. And if you believe that it is "impossible to proof it," then I guess you just have to take the word of the CM who has QA personal and the Developers themselves at her disposal. Or, if you don't trust them, trust a fellow player who understands the mechanics of this game better than almost anyone and who tested it personally. By the way, after my last post, I went online yesterday and retested it and it is exactly as I've described.

My point a couple posts ago is that when it comes to fixing things, the developers will prioritize and if all evidence says that this is nothing more than a visual bug, then I doubt that it will be high on their priority list. If anyone could actually prove that it is something other than a visual bug (witch will be rather hard because as I detailed above, real exhaustive testing indicates that it is just a display bug,) then I'm sure that it will get the attention that you want it to have. So, unless you can prove that it is a game breaking exploit, just wait patiently for the fix.

 

You tested only the 'visual' bug. Again, the point is that if there is a bigger bug, something like the old dragan bug, it is impossible to proof it with a friend unless you know how to do it. Just in case someone forgot it, the old dragan bug was something like this: put the full dragan set, enter the map and switch to your real set.

The only way to find the bug would be to record some strange fight where I deal more than 200k damage in less than 2 minutes, but it would be even harder to understand the problem with the HP visual bug.

And even if it's just a visual bug, it's still very annoying if you do PVP, after 2 months they should fix it (well, they needed more than 1 month to fix the dwarves bug with the turrets...so let's just wait...and wait... )

 

The Dragan bug was provable... and I did prove it... just to support and not on the forums due to it being an actual exploit. This one can not be proved as anything other than a visual bug because that is all that it is. Agreed, it is annoying to not see how well you are doing whittling down your opponent's HP, but it is not game breaking. And even if you record a video of you doing over 200K to someone in less than 2 min, you better make sure that it wasn't a DK with Lifekeeper or uber defensive stats who keeps spamming the heal skill. If it takes a certain amount of % damage before you start seeing the health bar move, you might never actually pass that threshold against that player. In those cases, you'd need them on screen at all times so that you could count the damage done and the damage healed when you watch the video later... There you go; I once again gave you the method if you are still not convinced that you are wrong, go prove it.

 

The dragan bug was provable only if you knew how to reproduce it. The fact that you did prove it, doesn't change what I said.

And as I said, it would take too much to prove something like that.

So, I'm still waiting for the visual bug fix first.

 

Hey there. I'm with you, Baragain, on this one, but I have to agree, that there is a possibility there could be a real bug, not the visual one though I'm certain it is buxture related to game architecture. It works like that:

Your buddy/opponent goes far from you, and you client stops receiving information about his HP. Your client only predicts his HP, due to a latency compensation model. Sometime the server refreshes it all. So your buddy is getting hits far from you, and then goes back close enough to you. He receives hits and your client predicts his new HP, which is not accurate (BP should force another refresh here), and it goes to zero (on your client only) and client requests info from the server saying 'wth happened', server updates with actual information, or doesn't and client decides to fill up HP bar of you buddy again, but the real hp is much lower (like Baragain says), and the actual death will happen on both server and clients at the same time. Your buddy, btw, sees no issues with his hp, it works like nothing has happened. And you can reproduce it with your friend going far, getting hits, going close getting hits. Making 2 videos to see that what you experienced didn't actually happen to your friend.

There are multiple ways to fix it, but I wouldn't expect anything soon. And I know you can't trust the Dev (who said no bug with 100% dragan cloak drop for instance, and later fixed that no-bug), but as Baragain said you could trust him, or myself. There should be no bug here.

 

not sure if it does that in KH arena or wilderness,i do know 5v5 it happens all the time,but its tough to ask the other person if they are taking damage.video won't work unless you both are recording.
so if you all try KH or something,then simply ask if they are taking damage and thier HP bar is dropping while their life bar is messed up.

 

Just to figure something out, this is my last fight, this is just an image so you have to believe me if I say that i managed to kill him 5 sec after the debuff started (125 seconds) and he had 15k hp more or less.


How is it possible? let's assume 150k hp gained from passive skills in 125 seconds. It's an average of 1.2k hp every second, that is too much imo.

 

I assume you are aware of the warrior 6K draken weapon, arent you?

 

Don't even need to ask them if they are taking damage, it can even happen while grouped. As I said earlier,
1. Have PvP on
2. Group up with a person with PvP on
3. Go out in to PvE
4. Make sure that their HP bar is messed up
5. Find a monster.
6. Hover your mouse over them while the monster hits them.
7. Watch both HP bars (group bar and displayed bar)
8. The group bar goes down while the displayed bar doesn't move.
9. The display bar goes up to full while the group bar keeps dropping.
10. Both bars hit zero at the same time... Visual bug proved.

First, did he have Lifekeeper or just spamming the HP regen skill? Second, you killed him twice meaning that you did about 100k-120K damage to kill him. Lets say for the sake of argument that he just used the HP regen skill and had the Supernatural Regen but doesn't have Lifekeeper. The super natural regen skill would do 33% probably once a fight and the HP regen would be 2% per second. So, in 125 seconds, he recovers 250% of his HP and add in the 33% to get 283% of his HP recovered during the course of the fight. If he has 20K HP (not uncommon in DKs these days), that is a total of 76.6K.

So, what does this tell me? Either you used your wolves to heal yourself a lot and he did MWS to heal off of them (supported by the amount of damage that he did without killing you) or he had to be using Lifekeeper and you hit him with a bunch of low damage attacks like hunting arrow or your dogs (supported for the reason above) as opposed to only using high damage attacks that would have negated the benefit of Lifekeeper. I know you have to mark first to be able to maximize your damage from your other skills, but if spam hunting arrow like so many Rangers do in duels and you don't play smart against a DK with Lifekeeper, then you will have situations like the above.

This is not evidence of a bug, only a lack of strategy... next proof?

 

tryin to find out if the Enemy player is taking damage in pvp,not a group member in pvp/pve. not solved yet
what if it works different in a different environment? giving the enemy full HP? this is what we don't know.
(is the enemy getting full hp after being almost killed in 5v5?) we don't know....but it should be a priority to fix since we all play PVP,visual or not.it's a Big part of this game.

 

As I said, I was just trying to undesrtand how he healed so much, it wasn't a proof. Luckily I found what I was missing, 215k damage is the total damage of 3 fights. That's somehow reasonable.

Btw yes, he had the lifekeeper and he was spamming the healing skill, and I know when to use wolves and how to counter the lifekeeper.

 

At which point, I reference you back you this...

There are only two possibilities if it is not a visual bug and is actually offering a benefit to the opponent. Option 1, it is random. Option 2, there is a method that tons of people are either exploiting on purpose or they accidentally trigger it randomly (at which point it becomes indistinguishable from Option 1) but somehow some of the most experienced players who also participate on the forums have heard absolutely nothing about it.
If it is Option 1:
If this is random and anything other than a visual bug, then I'm sure that your opponent would have likely experienced it when fighting you. Now tell me, have you ever gone into a PvP fight with less than full HP and then took no damage while being hit and then suddenly for no explainable reason you have full HP again? No? I didn't think so.
If it is Option 2:
First, the odds that none of us know the method is incredibly unlikely given the rate at which it occurs. Second, it doesn't explain the observable behavior outside of PvP and the "different environment" argument doesn't make sense because because the underlying mechanic doesn't change just based on the map you are located in.

Process of elimination later... this is a visual bug! Anyone that claims other wise better be providing proof that can counter my proof.

 

i can't see my over head life bar.
i wouldn't know if that someone with the visual bug is shooting at me. i don't want to be reported to support for cheating.
So i'm saying it should be a PRIORITY to fix this. what's the problem with that?

 

I am seeing this bug/visual bug in 5v5 lately as well.
Since 5v5 last for 15 minutes, we get to know a vague estimate of every opponent's HP in a few minutes from start.
We do our strategies on this estimate, and such a bug/visual bug is a big problem.
I personally agree that this is some thing more than a visual bug. (Got no proof though)
Few players you beat them with just a couple of hits and after a few respawns they seem to get bugged and the hp bar is a constant at 25-35% for a few seconds no matter how hard he gets hit. And a few seconds later or in his next respawn, he is flimsy as before.
The HP bar when bugged is always at 25-35% range.

If am wrong about this and even if this is just a visual bug, this has to be corrected ASAP.
We always plan our tactics,attacks and moves based on the opponents HP. The HP on the particular opponent lets us decide what attack we gotta do next, I wouldn't waste a Explosion shot on a player if he is almost dead and I need to do multiple stun and damage on a player if he got plenty of HP on him.
When the HP bar is bugged, the opponent is in an advantage without his knowledge and the other players have to scratch head confused amidst a crazy fast battle going on around.

 

question :

1. automatic - hunting system

Korea server GM said

Automatic hunting system
Will be a convenient automatic hunting systems to help hunt

Can you tell me more details about this?

Having received no answer from KOR GM.



2. amulet Hp% increase maximum ( 50LV item )

 

Now the hp bar you see is has been changed due partly over the Lazer in dragan area. I can tell you it is just a graphical error when I ran out of hp I died and in the party I was still alive with hp. When I was dead on the ground people hovered over me and it said I had hp. They could still use a stone. The cycle of a Dragan Lazer rotating is normal the time it takes to get fixed. When you start a 1v1 match you hp builds from 0 to 100% and while that happened the display error happened. If you time it the hp popped back to 100% the same time it takes a dragan Lazer to rotate once.