White screen changing map

Discussion in 'Technical Support' started by BlackHat, Jun 16, 2017.

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  1. powerflow

    powerflow Forum Apprentice

    when i log in cannot connnect with the character that i play with when i tried to go with other character then it says player already loged in and show error code :23 what do how much have to wait to play this is wasting sooo much time to play event:(
     
  2. Fafhred

    Fafhred Forum Apprentice

    Still locked out, will try again this evening...
     
  3. Samadhi84

    Samadhi84 Forum Greenhorn

    same here. white screen or "all connection attempts failed" for more than 3 hours already.
     
  4. jarans2

    jarans2 Forum Apprentice

    Hello! I was wandering is there some kind of an issue for this new patch, because i cannot connect to server time to time. I try everything from waiting alot of time to reinstalling game completely. It still shows all connection attempts failed. So i just wanted to know if i am the only one who has these problems.
     
  5. Sunlight

    Sunlight User

    Hey there heroes,

    This is a known issue, already reported and under investigation.
    It seems that now the problem is resolved.

    Cheers,
     
  6. jarans2

    jarans2 Forum Apprentice

    i try to enter my character and at loading screen it instantly says all recconection attempt failed.
     
  7. Saved_81

    Saved_81 Forum Master

    It's not working again, can you report it? BTW for the other players,during Dragan event, avoid as much as possible to use teleport to Kingshill.
     
  8. EyeStun

    EyeStun Forum Greenhorn

    Couldnt log to any character from this morning! over 5h time! when can we expect this problem to be solved?
     
  9. jarans2

    jarans2 Forum Apprentice

    Im sure they are working on it. Have trust in your game admins they have alot of issues to process in all this time while we enoy game they work on things how to make them better. Give them more time and i am sure they will resolve the problem with that.
     
  10. sivonjica

    sivonjica Forum Apprentice

    It is STILL not working.
    Now I hope they don't fix it 24 hours, until monday, so we get compensation.
     
  11. jarans2

    jarans2 Forum Apprentice

    Alot of people send them this error as i know its only on server (Heredur). Yes we lost around 5-6h of event but it goes for a month im sure everyone will make it to finish.
     
  12. .-Preuss-.

    .-Preuss-. Forum Greenhorn

    Same problem here in South Africa, cant log in error code 23!...we waiting patiently support team! good luck in sorting this business out!
     
  13. GodChronos

    GodChronos Forum Expert

    Having the same problem. Either code 23 or reconnection attempt failed depends on the character I'm using.
     
  14. louloumimi

    louloumimi Forum Apprentice

    Hello

    Same since 6h30 am
     
  15. branton50

    branton50 Forum Greenhorn

    Not resolved! 13:50hrs
     
  16. Fafhred

    Fafhred Forum Apprentice

    Trying again this afternoon, still same issue; this make 10 hours downtime so far today, I do not expect it to be resolved before staff look at it some time on Monday; it will be over 24 hours by then.
    Writing the game off for today, this would have been prime gaming time for me.

    Even if the connection resumed now, I would probably not have enough time left to get the dailies done on all 4 characters (6 dailies/character, I do not do the PvP dailies).

    'resolved', how so ?
     
    Last edited: Jun 18, 2017
  17. Saved_81

    Saved_81 Forum Master

    Still can't log in.
    Server: Heredur

    I can log in any other server...
     
  18. Gevilson

    Gevilson Active Author

    Well, playing time is over for today. Wasn't able to login for a single second, though. Good luck guys
     
  19. Arx_X

    Arx_X Advanced

    i somehow managed to log in before work on 3 of 4 chars and got the daily log in bonus.
     
  20. Fafhred

    Fafhred Forum Apprentice

    Oh, yes, there is that as well: all those who never succeeded to log-in today will have their daily bonuses reset.
     
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