game crashes

Discussion in 'Technical Support' started by mczap62, Jan 14, 2024.

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  1. mczap62

    mczap62 Forum Apprentice

    game crashes only in kinghill?


    and can't upload screenshot?

    also why is this game 32bit shouldn't it be 64?

    is there an account storage or anything like it?
     
    Last edited by moderator: Jan 15, 2024
  2. ABC

    ABC Moderator Team Drakensang Online

    Hello :) Have you already tried solutions such as deleting temp folder, etc.? ^^
     
  3. mczap62

    mczap62 Forum Apprentice

    deleting temp folders? where might this be?

    ty
     
  4. mczap62

    mczap62 Forum Apprentice

    ok i noticed a game icon on my DT said 64 bits and the one i had on my toolbar was 32 bit so changed it how the crashing is gone =)
    still wondering if there's a account storage?

    and tyvm for ur help
     
  5. dkarl

    dkarl Forum Duke

    When you are logged out of the client, and assuming you're running Windows as your OS, type <windows key><s> or otherwise put the focus on the "search" input box, then enter "run" (without the quotation marks) ... when small run prompt window pups up, enter "%temp%" (again, without the quotation marks) ... that should bring up a Windows Explorer window listing your system's temporary folder contents (typically, this path will be c:\Users\<your user name on that computer>\AppData\Local\Temp).

    In that folder you'll find a DSOClient folder ... this is where Drakensang saves its data files. Stupid, we all know, but that's the way the game was built. In there you'll find a few HTML format text files. You might want to make a copy of the Settings.xml file in a more or less permanent directory somewhere else on your drive. That file contains default and any customized game settings that you update while the game is active. If in the future the game files are wiped out (e.g., Windows or some cleaner app decides to empty out that shared Temp directory), you'll be able to restore your DSO settings by simply copying in your local version of the file into the newly recreated DSOClient folder.

    Hope that helps at least a little bit.