Announcement Ask the CMs in English

Discussion in 'Headquarters Archive' started by CM Greg, Jul 14, 2015.

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  1. thouvou000

    thouvou000 Forum Expert

    I know that its not the best place to announce what happened to me just a while ago but i will say it anyways cause more people will see it here. i am a player whos playing for fun this game cause my main char was hacked and so i did not want to spend any money on the other char that i started. so i kept playing and farming as much as i could with the time i had.i payed only once for prem 1 month and thats it. and when i try to log in today when before some hours it was fine,now i got a message that my account was blocked for violating some rules. so my point is: has bigpoint started to ban and block accounts that did not pay for nothing not even prem (or bot that it would be pretty correct to ban me)? is this the new way of saying that they want only the payers in the game? someone honestly answer for once.

    P.S i have sent the ticket to the support ofc but i just want some opinions on this stuff cause i have never seen anything like this before and its a serious issue
     
  2. _Baragain_

    _Baragain_ Living Forum Legend

    First off, paying or not paying has nothing to do with in game banns.
    Most likely explanation: Did you lose a PvP match and then insult the loser? Did you curse in open chat? Did you do say something that would offend someone? If the answer to any of those is "yes" then someone likely reported you to support. Most bans are 12-72 hours depending on the severity or repeat nature of the offence so I'm sure that you will be playing soon enough, but hopefully you've learned your lesson at the same time.
     
    -Skygazer- likes this.
  3. You want honesty? Ok. Lets do that, shall we?
    1) I'd be willing to wager all the tea in China that your original a/c was not hacked. Either you selected a silly password or you shared your a/c details with a friend or you went and visited a phishing site offering free anders/gold/other hand-outs
    2) Your current DSO a/c was not suspended because of how much you pay/don't pay on the game. It was suspended because you violated the BP DSO Terms and Conditions of Use and abused a fellow player in the game.
    3) This forum is the DSO English Forum. And this section is the "Ask the CMs in English". Your a/c is Greek-registered and your suspension was given by the Greek Language Support Team
    4) The Forum is not the place to discuss your concerns about a suspension or about a Support team. Contact that team and express your concerns.
    5) We do not appreciate deliberate "misinformation". Kindly get your facts straight next time.
     
  4. -Skygazer-

    -Skygazer- Advanced

    Dear Haruki (since Greg has no interest in this thread),

    Here's my feedback/suggestions/expectations:

    General but greatly needed improvements:
    1. Ongoing issue is the absence of a team mate revival feature without having to open our inventory. This could be implemented in many possible ways; my suggestion is to either have an onscreen soul stone slot or a feature with hovering a mouse pointer over a killed team mate gives us an option to revive him/her (providing one has soul stones available) with a possibility to have it switched on or off.

    2. An onscreen slot for HP pots much needed. We do not want to use our limited as it is control panel slots for skills to place portions in there. Opening inventory for these two actions above is a total pain and implies a certain degree of risk of deleting our gear.

    3. Unique gear pieces like Ammons set etc. that can be combined to higher tiers when upgraded should have 4 times melting value of the tier below. This is only common sense; it feels like being robbed when having combined 4 of the unique pieces we still have the same melting value since the glyphs of power is one of the forms of in-game currency.

    4. Glyphs retrieval feature.


    Parallel Worlds:
    1. If basic melting value (level 50) of extraordinary items is 2100 and 8400 glyphs for legendary items accordingly then in synchronisation with the CV system introduced by Bigpoint, more valuable items with higher values, more gem slots etc. should have a higher melting value

    2. Drops from map in Excruciating mode should have a minimum 3 gem slots and 4 gem slots in the Fatal mode.

    3. Some of PWs' mini bosses are immune to stuns (Iron Brow type of skills etc.) which is utterly wrong. The ones that aren't immune for some very strange reason have a much shorter stun effect that only lasts half a second instead of 2 seconds as in case with Iron Brow. Is this intended or a bug?

    PvP:
    1. Having a unified battle ground for all servers would be an ideal setup and I am not sure on the technical side of things.
    2. PvP balancing should be approached far more seriously than it has been in the past as this becomes a source of constant dramas, arguments and disappointments

    Achievements system:
    1. As it is for now achievements are not worth pursuing for majority of players as there's no rewards apart from titles. Considering the difficulty of most of them,
    implementation of attractive rewards would make a lot more sense and it would made hunting for achievements much more interesting and desirable.

    2. Achievements for acquiring unique sets should have a specific piece tracker where players would not have to hold onto useless pieces of some sets. This has been mentioned by myself and Bigpappa not a short while ago.
     
    Last edited: Feb 2, 2016
    Beatles35, Bubble and Armando like this.
  5. trakilaki

    trakilaki Living Forum Legend

    Like I said before ... I am a bad guy ... when I say "bad guy" I really really mean a "bad guy". Just always fighting for the good cause. Something like Dirty Harry. :D


    Reviewing the damage in the skill system and bringing back the 4 seconds immunity for all classes would be a good start.
     
    VukChe and -Skygazer- like this.
  6. taketh

    taketh Regular

    Hi,

    On the latest twitch, you are discussing how to make group play more helpful. You have probably forgotten but I was asking about why 1 person in a group gets 100% experience and the health of the monsters is only 100%, where as in a group of 4 people, each player only gets 25% experience and monsters health is scaled up to 400%.

    Did you remember this when discussing group play? Were you advocating the complete removal of shared experience so that each player in a group gets the full amount of experience and not be penalized to be in a group? The health scalability is a joke, I hate playing with noobs because of it, it would be nice if you were advocating a reduction in this.

    You gave me the impression last time that you didn't understand the issue. If there are 2 people in a group, the health of the monsters doubles in certain maps. So you are assuming that each player does exactly the same damage. That is not the case, players are different when it comes to damage, so the strongest player is faster solo. It is better for a strong player to solo a map, rather than group with a weak player who will just make the monsters twice as hard.

    You mentioned karma relating to the 1500 coin golden present. Would you like to comment about the karma when you charge people 500 ander for each coin, so that it costs 750k ander to open the box? It was Christmas, BP at its most generous, yet it couldnt help ripping people off as usual. BP always rips people off, every event is something stupid like 500 ander for a dragan pearl. How about karma when people who have pumped 100s if not thousands of dollars into the game, premium players, who still require help because this game is stupid hard. You charge people double, by premium and by ander, and still players are not strong enough to play the game. How about karma when such a rich company is accepting free labour when it comes to support? Since as a company you dont even pay basic staff, where does the money go? You can't value the support team and then not pay them if you cared about karma. If you agree to this practice, and given you provide a similar role to the support team by listening to complaints, would you like to give up your salary and work for ander too? How about the developers?

    Thanks
     
  7. ManniLasIslas

    ManniLasIslas Forum Pro

    Hello,

    Pls can you fix it as soon as possible?
    [​IMG]
    Or is bug?:mad:
     
    daywaker2 likes this.
  8. Ella

    Ella Someday Author

    It is a 6 months "bug"...Idk how many times I reported that and write about that but nothing.../ Minimum waiting time is 30 min for 1 run...average 45 min....some time more then 1h...
    Give us to fight against anybody....Nobody normal will wait 1h to go in pvp...But as usually...speak in the wind...
     
  9. _Baragain_

    _Baragain_ Living Forum Legend

    Ok, so the estimation function needs to be fixed, but I have a very simple and effective solution for you if you want matches... LEVEL UP, YOU GAME DESTROYING TWINK!
     
    EhtovK likes this.
  10. Ella

    Ella Someday Author

    Idk for that guy but its serious issue on 50lvl too...mostly tanks are complaining because too long waiting time...3th on PVP on our server stop to play exactly because this...pve is here to make a good char for pvp...if pvp is not working no reason to create a good char
     
  11. Troneck86

    Troneck86 Forum Great Master

    Wings. We are getting wings.

    When are the moon events getting back on track?
     
    ULTRAPEINLICH, Armando and -Skygazer- like this.
  12. ULTRAPEINLICH

    ULTRAPEINLICH Forum Duke

    It's the first time for quite some time I really feel like I have to express my disappointment.
    Wings?? C'mon. Who the hell was asking for wings?
    You promised us so many things, I really can't remember wings was one of those, and if so most surely not one of the things that matters for the community that ACTUALLY PLAY this game...

    Wings won't make the bugs disappear nor make us forget them. Troneck86 said it just perfectly. Get back on track please.
     
    Troneck86, Yogo, Bubble and 5 others like this.
  13. Szmaciak

    Szmaciak Junior Expert


    Hahahahah.
    He wanted and asked.
    http://pl.bigpoint.com/drasaonline/board/threads/skrzydla.59064/#post-696312
    Nobody else wanted it but he got it hahaha
     
  14. _Baragain_

    _Baragain_ Living Forum Legend

    With the possible exception of the smallest server, Tegan, I find it hard to believe that any end game player would have 3h+ wait times. On the other hand, I endorse 24 hour wait times between every matches for twinks.
    Agreed 1000%! Stop giving us this garbage that we don't give a damn about and start following through on the stuff you've been promising for months that we actually do care about.

    Here is a small list...
    • Crafting 2.0
    • PvP specific balancing (that doesn't effect PVE... you've screwed PVE enough, thank you.)
    • Actual improvement to the moon events
    • NEW offers from Gnob, not regurgitated sets with updated stats.
    • Bug fixes (one in particular that bugs me is the low value of % stats on items gotten in the Fatal PWs)
    • Essence switching
    • Bag for emotes/mounts/costumes
    • Improvements to group bonuses
    • Ability to remove glyphs from items
    • Making the CV system actually objectively reflect character strength actually as opposed to subjectively.
    • More uses for Materi frags
    • ...
    You know what we want, yet release after release your producers and developers are pushing their *brilliant* ideas on us and all you see that doing is pissing us off. GET A CLUE AND TAKE A HINT! We are telling you how to be sucessful, but you are acting like you know us better than we know ourselves... you don't.
     
    pennanen, Red_Jaeger, EhtovK and 8 others like this.
  15. daywaker2

    daywaker2 Forum Demigod

    I agree with Ultra.... Its a very bad idea that we are able to use wings in the game.. NOBODY wanted that...You say you care for our feedback. I really not understand you sometimes...Please cancel this idea.
     
    Troneck86 and Yogo like this.
  16. semen470

    semen470 Padavan


    Fully agree !

    But im not dissapointed to be true, i saw this senseless implements coming.:confused:

    ps. what's up with the server change, when will it come?..we haven't heard anything about lately.
     
    Last edited: Feb 3, 2016
    Troneck86 likes this.
  17. -Skygazer-

    -Skygazer- Advanced

    I am in awe..... speechless....

    This is the apogee of Bigpoint's imprudence

    The only way I am going to use those wings is to fly over to Germany and poop on their heads...

    What a slap on our faces?!

    Total nonsense!
    This kills our hard earned mounts, totally breaks the game's beauty (flying DK? Fabulous! .... NOT!). Total ignorance!

    Instead, they could have introduced a new feature for our mounts where they could jump, much more useful, so that we don't have to dismount before jumps.
     
    MANOJ, Szmaciak, Troneck86 and 3 others like this.
  18. Reinier

    Reinier Someday Author

    I totally agree with all of you...wings :eek:
    This seems to me just a move to copy the look of other games. I think this is a wrong move. The DSO setting is a tipical western fantasy environment and I don't think that adventurer with wings fits very well in it.
    I don't want to sound malicious, but this kind of graphics are tipically in far east products (did anyone say Korean market...oops community?)
     
  19. Armando

    Armando Forum Connoisseur

    I also couldn't decide whether to laugh or cry when I saw this. First I thought it had to be an April fools' joke, but it is too early for that...
    I suggest you have a look at @_Baragain_'s list, add hudlocking, a more visible mouse pointer, presets for wisdom and fame talents, some more autoloot for realm fragments and event items, a simpler mechanism for applying spirit stones... (EDIT: and glyphs removal, right...)
    I can't help the impression that your GFX team is bored while the functional developers are still learning Java and trying to understand the spaghetti code of their predecessors...
    (But I have to admit , the pictures look nice as always...)

    If not anything of the aforementioned, can you PLEASE at least fix the "Adept inventor" malfunction (dwarves' steam regeneration) with R161?
    That one is close to gamebreaking, for dwarves...
    EDIT: Thanks for the (partial) fix. Now I will wait more patiently again for all those useful features you already pre-viewed to us...
     
    Last edited: Feb 11, 2016
    Troneck86, Yogo and _Baragain_ like this.
  20. Mindship

    Mindship Forum Inhabitant

    Wings? I don't need no stinkin' wings!

    Well, will there be a Hide-Wing option? Just put it next to the hide-helmet and hide-cape options.

    ...oh, wait.
     
    Troneck86, Yogo and _Baragain_ like this.
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