Announcement About the recent payment issues.

Discussion in 'Official Announcements' started by Hokori, Oct 22, 2025.

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  1. Hokori

    Hokori Board Administrator Team Drakensang Online

    Heroes of Dracania!

    Between 21.10 and 22.10., an internal error occurred that caused certain subscriptions items to not be booked properly, even though player had successfully completed the payment. The Tech Team is preparing a script to process all affected transactions within mentioned timeframe. That means the first valid transaction will be rebooked and any subsequent duplicate transactions will be refunded to prevent double charges.

    Please be patient and do not contact the support for this matter, as there is no need for it.

    We apologize for the inconvenience.
    ​
    Your Drakensang Online Team.
     
    Hokori, Oct 22, 2025
    #1
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