22 level character deleted after verification?

Discussion in 'Technical Support' started by Kallines, Feb 13, 2018.

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  1. Kallines

    Kallines Forum Greenhorn

    Hey, guys. Last week I started playing Drakensang and I made a dragonknight with the name Kallines, spent a lot of time and reached 22 lvl. However when I created my account, I didn't verify my email, because I didn't know, that I must. Few hours ago I was doing work and I saw, that there is a verification email from Drakensang in my email inbox, so I clicked it. But when I try to play the game, I saw that my character is deleted and I must make new one. Can you explain me what to do. I really don't want to lose my whole progress and i don't want to start from level one again.
     
  2. trakilaki

    trakilaki Living Forum Legend

    Your character is not deleted ... you only need to select the right server.
    Email verification is not compulsory ... but it is a good thing to do.
    When you clicked on the link in the email ... it took you to a different server (most probably Heredur).
     
  3. Kallines

    Kallines Forum Greenhorn

    ahh, yeah. I was wrong. The server was the problem. I didnt notice. Thank you for the help and fast reply
     
  4. Sunlight

    Sunlight User

    Hey there,

    Thank you for your support! :)
    Closing.
     
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