Announcement Ask the CMs in English

Dafuq is wrong with you guys. How can it be so difficult to simply remove pots from pvp. Postponed again after it should've been released in R160? C'mon. You're srsly making me angry...and I hate being angry because of a game.

 

this was the ONLY ONE good note in your release 162.
and u delete it now? why? haruki can you explain this? first you give us your patchnotes and next u delete the only one good thing?

are u joking with us or what?
basically this "release" will introduce just a new premium that no one needed and no one asked for
same story as always, new release = just a new way for you to get money..nothing more for us.

maybe sometimes try REALLY to think about your players too because it's getting really ridiculous actually

game is getting boring day after day.

and it's a shame to PAY for farm bosses. REALLY A SHAME.
you want MONEY to give us the possibilities to farm one boss lol

 

Has anyone at DSO thought about giving members the option to upgrade their account, rather than purchasing Deluxe and "wasting" their existing Premium? If someone really wants Deluxe, they may keep purchasing it, never getting to the Premium days left.

 

Hey there Haruki,

I was never looking for answer at first place ... I made a statement and trakilaki's statements are undeniable in nature.

Anyway ... who cares ... you missed the point but you did get the right answer in this part:

You see ... we don't care about your features in your Asian game ... what we care about is our game here and now!
If you want to conquer the Asian market ... go for it ... BUT ... you shall hire another team to work there and leave this one to concentrate on OUR CONTENTS! We don't care about your Partners who are forcing you (like you said earlier) to make content that doesn't suit this game like wings and other pedophilic pets ... we don't care about your Asian game and their needs and their cultural differences with us ... because WE are not dependent on them ... but they depend on us.

Personally ... I like the smell of fresh butt kicking in the morning.
And you actually replied to this part about selling/trading account (which was a sarcasm) instead of answering some other player's questions. But ... since you mention reporting ... let me ask you something ... how come whenever I am reporting MAJOR account trading/selling I get the same answer from you ... that is : Facebook contents can't be taken into consideration as a proof. Or maybe your "victory" is just another story/fairy tale for kids.

You see ... I was not looking for answer but I have got one.


Cheerios.

 

I can confirm that too ... I have had similar problem in the past and Mr. Helioui himself came with a screwdriver and pliers and fixed my PVP.
Unfortunately R155 came then ... and I lost any interest in PVP.

 

Hello, Haruki
When comes to new belt of zeal?

What will be the new set of khalys? What are the statistics and bonus?

When comes the new class?

Thank you so much

 

I highly doubt Haruki will confirm that they have the power to fix this bug. I mean, we know they can, It is a fact. I have only had this bug for months, it's not a big deal, right?

I think the asian market is their top priority. Everything else is second. What frustrates me the most is I would wager that my account would take 5 minutes to fix, since it has been done before, this exact bug, they already know what they are looking for. But I am not asian, so I will not get priority.

This, right here, is not the truth. Whether she is just ignorant to the fact that they know how to fix this bug, or was just hoping that I didn't know that they know how to fix this bug, is irrelevant. They know the cause, because they know how to fix it. I do not believe I am wrong about this. I believe they are just "too busy" to fix it, a.k.a. their puppet strings are being pulled in a more "eastern" direction.

Hey, as long as that premium money keeps flowing, who needs to tend to the needs of the americans?

 

Dear CM's
Are the drop rate for moon events gear ever going to increase? It's now been many months that the drop rate is extremely low, I do not know one person on server that is happy with it, most of use really hate the new moon event 'couse of the low drop rate for unique gear, with out the better drop rate event is just boring and a big waste of time and realm fragments.

I hope someone in BP consider increasing the drop rate.

 

Mr Static, I am so pleased that you have detailed knowledge of exactly what the DSO team can and cannot do. Would you please be so kind as to inform us lowly admins who are not in the know as to who it is that is able to fix the PvP bug but is deliberately refraining from doing so? I would be more than happy to link this mythical person to our bug report so that they can get cracking. We have a list of over 100 players who would be absolutely rapt to finally have this issue resolved.

 

Why the info about the possibility of farming bosses through portals that appear after killing the boss have been removed from 162 patchnotes too many players were too happy about it ? The best change in 162 patch and you removed it ... bravo BP words cant describe what youre doing ....

 

You are totally right, this rules are just like "lick and promise".

I even haven't noticed it was vanished from patchnotes. Any other modification?

 

Hello,

Obviously I do not know the name of anyone on the DSO team, but I do appreciate the condescending nature of this banter.

Ok, now. I merely know a few players from Agathon who have agreed that the bug they had was the exact bug my account currently is experiencing. Every detail is exactly the same, and believe me, I did thoroughly inquire as to what their exact symptoms were.

The testimonies of these people all coincide, from their initial ticket submitted, to the follow up emails including the requested photographs and details pertaining to this bug. It was explained through the various channels that this is a known bug, and that their information would be added to the list of affected players, exactly as I have experienced.

Now, what you probably do not know, is there are a select few people who have received further confirmation that their account has been fixed. Same bug. Fixed. This is a fact. I do not like to throw around the word fact unless it is so.

What I would like to know, is it completely outside the realm of possibility that perhaps the developers are working on a more permanent solution to this problem, and have decided to forgo the individual fix of 100+ accounts?

I believe this is what has occurred. Now, do I have 100% proof of this? No, I do not. Do you have 100% proof that this is not the case? I would dare to say no, you do not. I just want all to be open to the possibility that this may be the case. It is technically my opinion, but it most certainly is not an uneducated, not researched opinion. Lets call it a hypothesis, an educated guess.

The question remains to Haruki and Greg. Is this what is happening with the progress of fixing the pvp matchmaking bug on the Agathon server? Are the developers NOT fixing accounts individually, even though they may posses the ability to do so, in order to find a more permanent solution to this ongoing and growing bug? I would only like to get a STRAIGHT answer for once, and possibly a realistic ETA for the final fix of this bug that has been in existence for over 8 months.

Before you answer, please know I would rather you personally investigate this accusation and see if this bug has in fact been fixed for certain people in the past, and obtain a logical explanation as to why someone has not been appointed to take care of the 100+ people waiting for this situation to be rectified while the rest of the team is working on the more permanent fix.

I'm not crazy. I'm just a stickler for honesty.

Thank you for taking the time to hear me out, I apologize for being ornery in previous posts pertaining to this situation, and offer no excuse for my behavior other than utter frustration slowly driving an otherwise cheerful man one step closer to full blown insanity with each newly discovered inconsistency.

Ball is in your court now.

Thanks.

 

@_Static_ "Condescending"? Drats! I was aiming for sarcastic! Seriously though: I have absolutely no knowledge of anyone's a/c having been "fixed". If you have evidence of such, kindly send it to Support.

 

Well they did post this above the patch notes.


Dear Heroes,
Prior to the actual sync of a patch / release and up to 3 days after the release it is
very common that information can be edited in or out of the patch notes. The reason for
this is simple; things that have been listed here either turn out to function or not function
correctly after being synced on the live servers. In order to keep the patch notes up to date
the community managers and admins edit the information in to avoid misunderstandings.
For the sake of transparency edits will be pointed out.
Kind regards,
CMs Greg, Haruki and the DSO Moderation Team

 

yes i know got the same answer on facebook Its only a shame that the best change in the whole 162 patch does not work but new deluxe premium and useless gnobb with costumes spheres for drakens and mm and buffing up fatal bosses works just fine

 

I dont think there was a problem with the running of that feature but they want money this month for the increase in drop. Players will have to pay for portals this month too , if they give us that feature so they get loss u know ...

 

"The reason for this is simple; things that have been listed here either turn out to function or not function correctly after being synced on the live servers."

Oh come on. DSO has constantly released things that didn't function correctly and they knew it about long before it live and still did it.

Take a minute and look through all the "hotfix" posts and you'll see how many times they have purposely released broken features.

 

right now im preying only for one thing ... that they wont have a brilliant idea and put the lets call it "farming portals" into deluxe premium account as a additional bonus ...

 

"The reason for this is simple; things that have been listed here either turn out to function or not function correctly after being synced on the live servers."
Yeah, and once again I think postponing the release (and thus the DDH Event), by 1 week if necessary, to actually include that boss portal feature, would please most people more than keeping the announced event schedule...

Okay, how about a compromise and bringing a mini-release R163 "in between" (i.e. in only 1-2 weeks) including the portals and all those bugfixes probably necessary for R162?

Personally, I am not even really interested so much in those portals, but I think it's quite a disappointment for the player base if a Feature that has been discussed and wished for so often gets left out again, for at least another month.

 

Hello CM Haruki,

I have a concern to raise regarding the following entry in the patch notes:

If I am reading this correctly (as I've not been on the TS for this patch), this is talking about altering the stats of shop uniques offered for ander.

From the way the notes are written, it seems to be implied that items beyond Hognis Mine will be altered in future updates. And at that, retroactively affecting existing items.

I don't like that these items are going to merely have "decent legendary stats." I'm using Automated Gauntlets, which grant 30% critical damage right now. Critical damage lines have been removed from gloves with r139, and I will not be happy if in future updates, the Automated Gauntlets are going to be changed to some other stats that does not include 30% CD. If I had known that shop uniques will be subjected to having their stats changed retroactively, I would have kept my imperfect old legendary gloves.

At the very least, there should be a "grandfathering" of previously purchased items, much like previously farmed low level items from Grimmagstone have been similarly grandfathered.