Announcement Ask the CMs in English

Bcoz the game they created is in a BIG MESS !!!
Never played a game going in such a big mess, i guess they didnt play trhe game themselves and fixing that EA takes so long to do that, let alone there are so many left behind bugs which i think they doesnt know or how to fix them

 

Titanic...

EDIT:

 

What about Titanic?
Did you know Titanic never sank?

 

GL Haruki. Do you have some twitter?)
...
Now it would be interesting to see new CM. With Haruki leaving the number of useful employees over there has drop to zero.Hopefully Greg is not going back.

 

Hello! I want to buy something, but I can't because in payment menu I have Slovak flag and euro. But never played DSO in Slovakia. I live in Czech republic and I want to pay with Czech crown. I used support and they said I must send them my identity card, or I can't buy anything. But... WHY? Do you realy need to inspect where am I from? Why every player can't change it himself? You are missing money from me. I can buy nothing from game shop. And getting money from players is your only income. Why it's too difficult to buy something? And can u do something with that?

 

Not accusing you of anything, but think about it from their perspective. If the account was "hacked" or stolen, one of the first things a new owner may want to do is change the country so that they can but things on their new account. That is their way of protecting themselves if someone from Slovakia writes in to support a day later saying that they got hacked.

Or, picture this. Andermant is priced differently in different places around the world. I'm in America, one of the most expensive places to buy andermant. What if I wanted to claim to be from Latin America so that I could get cheaper prices? Asking me to prove my identity would quickly show that I'm not being honest.

Final thing to consider, you account is registered as Slovakian for a reason. The IP address when you made the account must have been from there when you made the account. Do you use VPNs or proxies that may have done this to you without you even thinking about it?

 

Oh, Now I understand it. But this account is my, I made that in my IP adress using my computer in Czech republic. No idea why is that Slovak flag there. There is a chance when I was creating the account, I set the Slovag language in game menu. But it has nothing to do with my IP adress and the payment menu. Well, now it looks like I stolen that. So do you think I have to change that using support? But again... I dont know why is that flag there... Somebody from CZ forum said it was a bug, some players from Czech republic had German flag there...

And yet there is other question... How BP recheks that identity card is from that player?
It's so difficult. And what about that VPNs and proxies? I dont understand that.

 

VPNs and proxies allow you to use IP addresses from a different part of the world than you are actually from. I could use a VPN to make it seem like my computer is located somewhere in France. Than I could change it and 5 minuets later, it could be an IP address from Russia.

That might be it... who knows.

I'm sure support will help, they just have their rules they need to follow to protect themselves and you.

 

There are some rumors in Grimmag, that from the next year BP will pull out all two hended weapons from the game, in order to restore the broken balance in the arena and farm..........is that true or false ?

 

And pigs will grow wings and start to fly.

 

That is true ... shoes/boots will replace 2H weapons.

Spoiler: shoes

.

 

I'd still rather invite a "Shoe Thrower" to my group than a ranger.

 

Your loss, not ours.

 

@EhtovK
That was clearly a (bad) joke with the current situation rangers are facing. If you read my posts in the previous page...

 

I know dude, that's why I used this as well:

 

Quick question, was the bonus code for 1 day deluxe premium active for 1 day only? It certenlly is not working now, anyway.
If so, then I know why I stop playing the game, it remided me, chepos

 

I think it was redeemable only on the weekend.

 

@wiley_wiggins

or perhaps dear mods can help.

Thank you for updating US T&C. I've got few questions.
1. Could you please elaborate on 8.3 'Just grounds for termination' specifically on 'The User has not used their Account for a period of four weeks despite having received a reminder.' Does that mean that lengthy Caribbean vacation may result in the contract termination and account closure?) I hope not.
2. Could you please clarify the forum announcement, where you write about anonymization services. I have not found corresponding language in the T&C, but legal aspect aside, sometime we are being forced to use VPN or similar not to anonymize but rather to be able to play the game at all. For example, few years ago there was a major issue with the Prolexic DDos protection and no american could have normally played the game as changing the map was impossible. That lasted for a month or more, as prolexic services were treating all american connections (going from US through Level3 network) as 'risky' (for a lack of better term). Using VPN out of UK was resolving the issue. I have also granted a permission from Support to use it without consequences, but not sure everyone else did the same.

So the question is, would you consider using a VPN for a legal purposes (hardware vpn at work might be the only option) non-punishable? If user is not trying to hide his real location or get any benefit, is he okay using the VPN (hardware and/or software vpn).

3. I was not asked to accept the rules when logging through the app. How do you plan to enforce them? If there is some assumption that the login acts as a signature or Agreeing to the rules, this assumption is wrong (at least in US). I'm happy to sign them though, if you let me in any way)

UPD. Ignore the #3, it is answered.

 

Hello Haruki,
I'd like to leave at least a few words before you will stop navigating those seas of awesomeness and madness with us.
First of all, thanks for being and bearing with us and for everything you have achieved for us (you will know better than we do how much that really is). Thanks also for writing nice texts, I will definitely be missing those!
While I can totally understand that doing the CM job alone for the past few months must have been very demanding, and maybe the environment at BP might not be enjoyable enough to endure that for an extended period, and also that it is quite normal to accept new challenges rather often in this fast-paced industry, I am also a bit disappointed to see you leave so soon and almost as suddenly as Greg did.
On the one hand, that is due to your personal qualities, on the other hand also because it seems we will be left for a while without any CM to advocate our needs to the Dev team and to answer at least the most important questions; even if there will eventually be a successor, I would have preferred if you could have provided him with some take-over.

Please try, at least, as a last action in your role, to convince the responsibles of how important the CM role and a continous striving for improvement of the communications with the community is.
From my personal p.o.v., this is (despite your past efforts - and besides the competition of remarkable failures of QA happening over and over again) the one area where BP still has a lot to learn, and room for improvement. Even the worst bug problems could be handled in a much better way if BP were listening better to the heartbeat of the community.

That YOU, Haruki, are leaving, is sad. That the last active CM is leaving, as the latest in a row of community people and forum mods etc, is quite alarming!
It would be nice if, even without a formally appointed CM in place, we could get the impression that BP is still listening to us.
Maybe Verena could, for the time in between, re-open the producer dialogue and show some presence here, at last.
Even half an hour for one message every 14 days would be better than nothing at all.

To you, Haruki, all the best for the future! Do have a bit of a bad conscience for leaving us here alone!... but not too much!
Unfortunately, your char name that you gave away during last twitch turned out to be a rather hard listening comprehension test.
Well, should you ever be looking for some DSO company, I would definitely enjoy meeting you ingame and reading some witty chat messages once in a while.

May the PRNG be with you!

P.S. Where did you hide those photos you promised us during the twitch?
BTW, best regards to GFX Mabruk, more downloadable concept art wallpapers etc would be appreciated ...
It's a pity if all of the good artwork of the graphics team is only catching dust in your archives. And it's rather hard to admire those many details of e.g. boss monsters ingame while trying not to be slain at the same time...

 

Best wishes to Haruki.

And just few words about the really long time incoming class. Please don't make it your Average Rogue, make it somehow connected to the use of Andermagic the same way Demon Hunters in WoW use Fel magic, we need a sort of evil-but-good character.