Announcement Ask the CMs in English

Discussion in 'Headquarters Archive' started by CM Greg, Jul 14, 2015.

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  1. moby31

    moby31 Regular

    woooo stop this brutal language here on our forum how could u ha? :pthe best proof is in ip ...
    chop chop :D
  2. CM Haruki

    CM Haruki Community Team Team Drakensang Online

    Hello there, avid creatures,

    please understand that these are a lot of questions for the two of us. I will be picking up some of them - if yours does not get picked, please ask it again ;).

    -Greek players: yes, they did indeed get a special newsletter due to their country situation a few days back. Why, that was a Bigpoint present to them. It does not automatically mean that all players from other countries are meaningless.
    -"Protecting the plague in this game" is an overstatement and we do not believe it applies to our events. There are "twinks" playing the events and there are also main characters playing the events.
    -Are we planning to rework the Dark Armor Set? Not at the moment.
    -There are sanctions for both the cases you are mentioning. Each player that sees/witnesses the first case or knows about the second can always send a message to Customer Support, where our team investigates each of the cases. We do not endorse these behaviors whatsoever.
    -Bot ban waves will be there when they are needed.

    Yes, rejoice!! (When? After the Content Expansion...)

    Yes, it will work 100% on it - however we may require some adaptation for this to happen and therefore we cannot give you an exact date. But of course we will make it so you can play it in the new platform!

    No, the different forum threads are not having the same content; we are individually answering to all of you, guys. Of course, if a question gets repeated over and over again means that it's important for you and it will be brought to our Twitch and other channels. ;)

    We think you will like the new skill system.

    @Armando and his long constructive post:
    although I cannot delve into it minutely, I thank you for it! Overall, I would like to add that the community roadmap is still a work in progress, meaning that we are thinking in enhancing it with more explanations and images or mock-ups. Naturally, for this we need the confirmation of the developers and at this moment some of those confirmations are not happening since everyone is pretty tied up with the content expansion and other tasks...

    So expect us to improve this section and give more detail per feature/bug or event whenever we have it. At the moment we wanted to let you know the central core elements that are contemplated right now - we wanted to give you guys that. It does not mean that these elements are static or not evolving with your feedback throughout the weeks. You say that would would like to know in which direction are we trying to improve some of the features - and I can answer that complete information will be coming soon.

    Now, about Twitch: feedback received, processed and noted, Sir. We will definitely try to enhance our answers: we would love to tell you exactly when something is coming... but most of the times we know it in general terms. If we do not have a final time information about an event, we are not going to go ahead and give you a date that turns out to be not feasible. Something we really can improve, yes.

    Of course there is room for improvement... and we really want to get better at it.

    Write a ticket to support, Kelluehey, and they will study your case.

    Please, do not break armor... It is very expensive to repair afterwards.

    Do not panic, guys, we will explain very soon the enhancements made to the Fame and the Knowledge trees!
    We will try to have one of our Game Designers to explain those in a video podcast. Stay tuned!

    And see you tomorrow for more answers covered in caffeine.

    your CM team
    Armando and Yogo like this.
  3. MegaNuker

    MegaNuker Forum Ambassador

    Something as a suggestion you can relay to dev team....

    To aid in what KurtBlack wants to do to make it harder. The Boss does a move and now you attacks heal him. So at this point in the battle you have to kite him. This will make it very difficult I think.
    Last edited: Jul 22, 2015
    mrmlja likes this.
  4. KurtBlack

    KurtBlack Forum Apprentice

    Thank you for your previous answer, I just have couple more questions:

    Monsters (hard mode of events, bosses, maps that should be hard)

    I know that you already said that there are no plans for changing monsters intelligence since it would be hard and took a while - which I completely understand. The only thing is that the current trials and errors on making the maps hard are not working, for the most part.

    The previous Essence event and the "hard" mode alongside with the normal map wasn't ideal. First of all - the amount of healing spheres that the monsters provided were insufficient while playing with another four players (not the matter of other players killing them, but their chance of drop). This same goes for the hard map - damage of monsters was low, but their life force and lack of healing spheres made the event annoying. Increasing hit points with over exaggerated numbers and limiting spheres is not a problem for a dragon knight - but the rest didn't found it enjoyable (not a balancing matter - dk heals from skills, rest - mostly on spheres)

    Dragan event - Sargon and other mini bosses were another failed try at making the hard mode hard, which also wasn't the case - instant kill damage isn't hard. I didn't find it hard, just bit annoying if you make a mistake - which for me happened 4-5 during the whole event mostly because of technical difficulties - it was pretty hard for some of my guild members since they were standing in one place and hoping for...well, I'm not sure.

    TL;DR + Question
    So what I'm saying - overly increasing statistics like HP and damage doesn't make it hard, just annoying and boring. Could you please try to address this issue before next hard mode event like those above and try to get a better solution?

    After 50lvl - are you planning to work on the balance of the classes like before or will it stay the same for some time?

    Thank you again.
  5. tassadar1977

    tassadar1977 Forum Expert

    regarding twinks, surely its pointless a twink playing this event anyway, as they cannot get the items as they cannot reach lor'tac as not high enough level?
  6. MegaNuker

    MegaNuker Forum Ambassador

    I think you posted in the wrong thread...
  7. tassadar1977

    tassadar1977 Forum Expert

    I was responding to Haruki comment about twinks in her answer to trakilaki
  8. MegaNuker

    MegaNuker Forum Ambassador

    This being a solo event twink toon would not play it.
  9. fourtwenty68

    fourtwenty68 Board Analyst

    my questions #22 and #35. thx:D

    and can you please disable the Reply button here in our post box,so people can't quote us? it will make our questions to You be seen easier for you.without all the clutter. thx:)
    Last edited: Jul 22, 2015
  10. Szmaciak

    Szmaciak Junior Expert

    Greg and Haruki, present event and all bugs happened with it from start is worse thing and worse dev's, programmer's wastage I saw here from beta. Idea of this event is ridiculous and without plot and any bonuses for players, like somebody write idea aobut it yesterday not a months ago. I don"t want and don't need do it but bugs with npc blocked me do in game anything. I can't farm, I can't do daily, I can't do quests.
    They/You should turn it off and put back 153 version of game without npc's bugs. And turn on event in another time after eliminate all bugs and I write really eliminate and tested it at dev server because so far ALL versions of changes which you put at test server always were put with ALL same bugs at commercial. Never without them. It is shame and players are very tired repeat situations again and again, month by month from several years, every time where something new dev put in game and always we have msgs from them that working at bugs, problems, know about it, whatever. Solution is NOT put nothing new in game before testing and better one time in 3 months not every 2 weeks. We don't need it, we need easy and fine technically play not new bugs and fixes to them.
    And I expect that you/BP/dev give me back to my premium account every day from 154 started. I paid for this time and now I lose my money because I can't do in game even normally login and hour or two normal play regardless of event...
    And after my premium end I will NOT buy new, sorry, this not worth my money and I don't want exp bonus in it. For me enough is enough this mess with 154 and changes in premium.

    Now you prepare to show DSO at game convent in Germany. Really? Which version of game? And with all music and voice bugs? From about year I play game with MUTE because sounds in game are cacophony, broken, not nice for ears and hurt them. Old system WAS very good and new ruined last good thing in game's code. It is a pity.
    Last edited: Jul 22, 2015
  11. Novadude

    Novadude Commander of the Forum

    You need to provide the proof, or at least enough to get the investigation started. Game would cost too much if there was a 24/7 enforcement division tracking everything.
  12. moby31

    moby31 Regular

    Agree but Bp is losing money anyway cuz ppl slowly fading away, aware of this issue or they buy Romanian rdy account on Fb , for themselves ,cuz they know they can .
    it is a big problem i would say even more serious than bots at least those were obvious...
  13. _Baragain_

    _Baragain_ Living Forum Legend

    Boo-Hoo, more crying about getting experience... when will you figure it out... you are supposed to level up in this game, not stay low and twink!
    Zamvel7 likes this.
  14. Guitarman

    Guitarman Forum Master

  15. Gummiball

    Gummiball Forum Ambassador

  16. trakilaki

    trakilaki Living Forum Legend

    motorola11 likes this.
  17. Gummiball

    Gummiball Forum Ambassador

  18. trakilaki

    trakilaki Living Forum Legend

    Of course.
    Nowhere says -50% ... if you see the event description it says something like: in the next few days merchants are planing to reduce the prices by up to 50% ... not ... to reduce prices by 50%.
    I know it is a game of words ... but it is a marketing it is working that way in real life too. :D
    mrmlja and motorola11 like this.
  19. xmageeq

    xmageeq Forum Apprentice

    I want to ask something also.
    1. The exp after Lor'Tac for leveling from quests would be high and easy to level up or low and farm missions.
    2. The drop rate of legendary items in Lor'Tac would be from 1 to 2 % ? ( like in parallel worlds )
    3. The items from missions would be 46-48-50 or different ?
  20. CM Haruki

    CM Haruki Community Team Team Drakensang Online

    Good morning everyone,

    got my mug of coffee and here I go.

    -Hard definition: you are completely right with what you mention and I can say that there are some ideas the team is considering regarding AI and general performance of certain enemies inside Drakensang Online. I am completely sure they already consider the balance between HP/DMG increase = boredom after a while. However we will pass this particular feedback to them again.
    -After level 50: the game design team will carefully evaluate the class balancing after the release of Lor'Tac by collecting internal data and the community feedback. If then they see the necessity to change something, this change will be applied.

    I would say that in general terms you are correct and the event will be played extensively by main characters and mentors. But you also have to consider those "twinks" which are not that lower level or people who may have started with another character some time ago and are leveling up that one (XP event also helps them). This Lor'Tac Bound event is not restricted to a particular level: ok, yes, it lasts for roughly a month but you can always keep the tablet fragments for later.

    Just a thought... those were more than just one (I saw what you did there...). Anyway.
    As far as I know, the game designers are not contemplating the addition of a town, strongholds or fort, or any construction item of that kind that you guys can build, enhance and use in DSO by participating in the guild battles. Do not get me wrong - I would personally cherish the idea of a place that belongs to my guild and we can keep on customizing... But to be honest, I do not think this will get implemented any time soon. So, for the moment, consider it a "no".

    As for your other suggestions, they would be nice to have, of course, but nothing from the game design team has confirmed that yet.

    Storage space increase is coming with 155.

    Nice use of colors. First of all, the team is aware of this 6v6 feedback. Now, there are plans to of course revamp the whole PvP experience addressing specifically the majority of critics (not only for 6v6 but other modes as well) - this will happen in the future. At the moment the team concentrates their attention in the new Fame Tree (we will talk about this soon after). Once they see how this performs for the community, will be the time for guild battles and PvP revamp, not before.

    We understand your critic and respect it. It is true that this Release 154 has come out with a great deal of issues, some of them already existing on stable. For this we take ownership, responsibility and apologize for the inconveniences caused. We totally understand it is frustrating that you cannot play smooth because of one issue on top of another - in this respect, our development team is really working hard to fix all of this as soon as possible. Our audio designer works every day also on the bug issues to ensure that Lor'Tac comes with a better display of those. And yes, we are showing Drakensang at the Gamescom. More specifically, Release 155 on Stable.

    General message about the Gem Box issue
    Oh, wait, yet another mistake? Yes, yesterday and for a while there was an error in the banner that displayed the discounts applied on the Gem Box. It showed 50% when this was clearly not true. The discounts are up to 30% for those Gem Boxes, meaning that it is 25-30% cheaper for you to purchase the boxes than the same quantity of gems at the jeweler.

    This particular gem box sale will be up again on Friday (24th July) at around 14:00 CEST. The prizes remain the same.

    Talk to you later, guys and gurls!
    thermogoth, Armando and KurtBlack like this.
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