Announcement Changes to the General Terms and Conditions (GTC)

Discussion in 'Official Announcements' started by Mariokbe, Feb 28, 2022.

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  1. Mariokbe

    Mariokbe Community Team Team Drakensang Online

    Dear Players,

    On February 28, 2022 Bigpoint will be making some changes to the General Terms and Conditions (GTC).
    Below, we explain what changes will be applied.

    Q: Will this change affect all players?
    A: The change will affect all players apart from players residing in the USA or Brazil, as they are subject to a different version of our Terms and Conditions. They remain unaffected by the changes and will therefore not be asked to agree to the GTC again.

    Q: What changes will be applied to the GTC?
    A: A change to the contract renewals for subscriptions.
    The changes implement the German "Fair Consumer Contracts Act". Subscriptions concluded on or after March 1, 2022 will now automatically renew indefinitely after the end of the initial term and may be terminated with a notice period of one month (or a shorter notice period for subscriptions with a shorter initial term, where applicable).

    Q: What will happen to my existing subscription?
    A: Nothing will change for all subscriptions concluded before March 1, 2022. Just as before, these contracts will automatically be extended by the term of the initial period.

    Q: Do I have to agree to the GTC again?
    A: Yes, we will have to ask you to explicitly agree to the updated GTC. Therefore, from February 28, 2022 a window will be displayed in the game with the new GTC, and you will have to agree to them before you can continue playing our games.

    Q: What will happen if I don’t agree to the GTC?
    A: You can agree not to accept the new GTC from the date they enter into force, but this will mean that you will no longer be able to use our games.

    Best regards,
    Your Bigpoint Team
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