Announcement Customer Support issue

Discussion in 'Official Announcements' started by teddy.bear, Dec 27, 2019.

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  1. teddy.bear

    teddy.bear Team Leader Team Drakensang Online

    Dear Heroes,

    We have been experiencing some issues with the customer support system since yesterday.

    If you have submitted a ticket and you did not receive the standard auto-reply as a confirmation that your inquiry was received successfully, we kindly ask you to please contact support again.

    If you have received an automatically generated confirmation, with a ticket number in the subject line, then please remain patient and our team will get back to you as soon as possible.

    We apologise for this inconvenience and thank you for your understanding!
    Best regards,
    Your Support Team
     
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