Game Crash, BSoD Blue Screen of Death, Restart - THREAD_STUCK_IN_DEVICE_DRIVER

Discussion in 'General Archive' started by ~Safael~, Jul 1, 2017.

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  1. ~Safael~

    ~Safael~ Forum Greenhorn

    Hello,

    I've just had about the 10th case of a PC crash while playing Drakensang with a blue screen of death, the error code is THREAD_STUCK_IN_DEVICE_DRIVER.

    No other application than Drakensang causes this error. Even in the past, there was no BSoD on this PC or a crash with restart.

    At location Eternal Watch, the BSoD will occur with each pass - so this location can not be completed at all. The crashes occurs both in a thin client and in a browser.

    Both the graphics card driver and Java are in their latest version.

    System:
    Acer Aspire E5-551G
    Win 10, 64 bit
    AMD A10-7300 Radeon R6, 10 computer cores 4C + 6G
    AMD Radeon R7 M265
    8GB RAM

    I know, it's not a big expensive game machine, but Drakensang runs smoothly on it. And I consider the graphics card one of the most common and most widely used laptop components.

    Does anyone have a tip how to continue playing the game? (but I do not intend to change the graphics card or buy a new laptop).

    Thanks
     
    ~Safael~, Jul 1, 2017
    #1
  2. Shine2

    Shine2 Board Administrator Team Drakensang Online

    Hello ~Safael~ and welcome to our DSO EN Forum. I am sorry to hear about your issue; be so kind and send a crash report to your Support please


    kindest regards.
     
    Shine2, Jul 2, 2017
    #2
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