gmail not working via firefox

Discussion in 'General Archive' started by bloke, Jan 12, 2017.

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  1. bloke

    bloke Forum Greenhorn

    hi there just to let u know that login by gmail account is not working via fire fox browser since R181
    cleared browser history....java cleared...dns refereshed...dso file cleared...still not working
    it redirect me to empty page :http://partner.bigpoint.net/?partner=chromewebstore&gameID=...............very long containing info numbers
    i think its time for developers to give those players who use 3rd party info a chance to normaly use user name and password like what happen to yahoo users
     
    Last edited: Jan 12, 2017
  2. trakilaki

    trakilaki Living Forum Legend

    I can confirm 3rd party players can't access the game
    This is what they get when trying to access the game (my friend playing through Google)
    [​IMG]
     
  3. If anyone is having this problem, please state where you created your DSO a/c. e.g. BP DSO webpage, Syfy, Kongregate, Armor Games, Facebook, Chrome Store, etc.
     
  4. Mal3ficent

    Mal3ficent Guest

    Some users who created their account through a “Single-Sign-On” provider on the Chrome Web Store cannot login since after release 181.
    It turns out that this is affecting all games, but it just so happens to coincide with the release 181.
    We are aware of the issue, a Tech Team is already working on it.

    Cheers.
     
  5. PileVlada

    PileVlada Forum Greenhorn

    I cant access the DSO account through Google partner Account, too (problem started on 11. jan.).
    I now use Maxton, Firefox, IE (all java support browsers) cause Chrome (DSO first access through Chrome Web Store) stopped support java plug in.
    On 11. jan I wrote to Bigpoint Customer Service about problem and this is their reply:

    EDIT
     
    Last edited by moderator: Jan 13, 2017
  6. Mal3ficent

    Mal3ficent Guest

    Hello @PileVlada

    The issue is already known to DSO Team and they are already working on a solution.
    We will inform the players with official announcement as soon as possible.
    In future, please don't publicly reveal, conversations with our support. They are meant to be private.

    Cheers.
     
  7. bloke

    bloke Forum Greenhorn

    4 days of lost farming 13k andermant LOST...2000 gold LOST...4 days of +events drakens lost+cubes+deluxe LOST+ daily progress lost
    are u (DSO) going to compensate us?....5 days now!!! shell i ask for deluxe refund?
     
    Last edited: Jan 16, 2017
    Pumpkin7 likes this.
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