Support Help please error code 35

Hi!

trying to get to the game as usual, downloaded last version of the game and still getting this message - client version does not match the server version (error code - 35). I even reinstalled the game and still getting this message.

Need help

Thx

 

Hi @pnstanislav ,

You need to clear your DSOClient temp folder

Good luck!

 

Now there is another problem=( Nebula3 Application Error.
ShaderServerBase: failed to open shader package file....
Please help

 

ok, but where the [EDIT] is the DSOclient temp folder located in my comp?? Us comp dummies need step by step walk-thrus, thank you

 

Hey there @zeeshero ,

Just spend a bit of time reading what my colleague wrote above...
HERE you can find out how to check DSOclient folder.

Ah, and check your language

Let me know if you need anything else
Cheers,

 

Ok, i will do what u suggested, and thank you. And i dont know if it will hel,p or not, but this occurred right aftyer i did a "system restore" on my comp to correct a non-related problrem. And it appears the restore deleted some recent files i had downloaded from the game. My question is; why cant the game merely uypdate my files rather than deletingh and re-downloading everythin g again, because that process is alwaysdiufficult and complicated+. Last time, after multiple attem pts to correctly download game, i finally resorted to creating as new file with a different name and e-mail, and once in the game and once in the game ghoing back to original char. How come that worked without deleting the dso files?. I am not trying to be difficult when saying this, merely trying to give you guys more info on this m atter. And if my {edited} word was only the "h" word ending with a "eck, just to reclaim your respect for me. I know my P's an d Q's

 

Hey there @zeeshero ,

Sometimes it can just be a specific file that is not well installed.
Follow that link and tell us what you got If necessary, I can do some screenshots, if the problem remains.

I understood you We are here to help, so do not hesitate to contact us.
Cheers,

 

Thank you very much for tolerating my ignorance, and thanks again for the education on this matter. I am sure i will need it again someday, and i must recant my statement about it bing difficult and complicated. Actually quite simple. One more question i cant find answer to; Where is info on how the new gem stuff works?

 

New gems aren't especially different than the old gems; essentially, a whole new set available once you finish Level 50 quests, take the qust from trader Zahir in either Kingshill or the City of Carduhn (jumping off point for Parallel Worlds), then dive into the new areas starting with the urban center of Hiraja.

Well, there is something new, aside from the Level 50 gem sets: Runes. Runes are for the most part event gems which fit into a new, second set of sockets in your equipment. For every gem socket in your armor, weapon, etc., you have a rune socket. Gems can't go into rune sockets, and runes (unique event gems) can't go into normal gem sockets.

For more info, always check the wiki site, chiefly maintained by end-gamer, forum stalker, and general wise-ass (said with begrudging affection ) Trakilaki: http://drakensangonline.wikia.com/wiki/Gems

There are also some FAQs maintained by mods in this forum. Check especially the Merchant FAQ in the Support-->General Game Info-->FAQs and Tutorials section