How do I use an AMEX giftcard on this game?

Discussion in 'General Archive' started by multitoonz, Jan 13, 2014.

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  1. multitoonz

    multitoonz Forum Great Master

    Have a $25 card I got and there is no way to use it. I think on the old forums a long time ago, there was a similar post about not being able to use major CC giftcards, so why not? It's all money BP, maybe add a payment option for these kind of giftcards.
     
  2. Biztart

    Biztart Exceptional Talent

    From my understanding, you should be able to use an American Express giftcard to make purchases through the Credit Card option. However, you may be required to register your card and link it to an address before you can redeem it online.
     
  3. multitoonz

    multitoonz Forum Great Master

    I will try that, I didn't register the card, just skipped that part and went straight to pay. One potential problem is there is no name on the card and I saw that the payment screen required the name of cardholder. So I put my own name. Didn't work anyway but are we supposed to type in name or the word "giftcard"?

    Update: It did not work, it will not accept the gc as payment. Very odd.
     
    Last edited: Jan 13, 2014
  4. Biztart

    Biztart Exceptional Talent

    Sorry it didn't work out for you. Contact payment support and they may be able to provide more assistance.

    You may also be able to get help by contacting AmEx support.
     
  5. multitoonz

    multitoonz Forum Great Master

    Just used it to buy a subway gift card to use on game. No big deal. Was just curious about using CC giftcards here. Oh well, there's plenty of other payment options, all good.
     
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