I cannot access the game via armorgames.com

Discussion in 'General Archive' started by Black_Fog, Feb 11, 2016.

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  1. Black_Fog

    Black_Fog Forum Greenhorn

    Hi,
    I cannot access the game via armorgames.com platform after new patch. I can only see white page on Mozilla firefox. I tried on internet explorer but doesn't change.
     
    Black_Fog, Feb 11, 2016
    #1
    draco994 likes this.
  2. teddy.bear

    teddy.bear Forum Ambassador

    Hello Black_Fog, :oops:

    Please be so kind and try the troubleshooting steps described in this guide, especially clearing your browser cache, cookies and the DSOClient temp folder.

    If you continue to experience problems after taking these steps, please be so kind and contact our Customer Care Team.
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Feb 11, 2016
    #2
    draco994 likes this.
  3. Black_Fog

    Black_Fog Forum Greenhorn

    Thank you teddy.bear :) I managed to play after clearing DSOClient temp folder but after clearing the cache of firefox I contacted the Customer Care Team before clearing DSOClient temp folder. :( You can lock the thread.
     
    Black_Fog, Feb 11, 2016
    #3
  4. teddy.bear

    teddy.bear Forum Ambassador

    You are most welcome, Black_Fog, and thank you for taking time to let us know :) .

    Have fun playing Drakesang Online!

    Best regards,
    teddy.bear

    - closing thread as requested -
     
    teddy.bear, Feb 11, 2016
    #4
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