Announcement Issues during the weekend, Perils of Time and Werian and compensation – Please read

Discussion in 'Official Announcements' started by teddy.bear, Feb 22, 2016.

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  1. teddy.bear

    teddy.bear Forum Ambassador

    Dear heroes of Dracania,

    During this last week our servers were rather unstable and this prevented some of you from logging in and playing the game. Our team is currently investigating and assessing the scope of the problem so we ensure your future gaming experiences are free of these issues. We do understand that this is the source of a lot of frustration and we would like to let you know that we are diligently working on it.

    On the other hand, some Werian users have got their quests for Perils of Time reset (your progression in the progress bar has not been touched though).

    If you are one of the affected users, please accept our apologies. There’s at the moment nothing we can do to bring those quests back to you and we are sorry about that. We will ensure that this situation never repeats itself again.

    We have set up a bonus code for all of you, called PREMIUM4ALL. You will get 3 days Premium for your account.

    Please redeem it before the end of this Sunday!    ​

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    If you are still encountering problems to play the game, do not hesitate contacting Support and giving as many details as possible.​

    Kind regards,
    Your Drakensang Online Team
     
    teddy.bear, Feb 22, 2016
    #1
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