Announcement Issues Weekend 20st - 23rd March

Discussion in 'Official Announcements' started by teddy.bear, Mar 23, 2015.

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  1. teddy.bear

    teddy.bear Team Leader Team Drakensang Online

    Dear Heroes,

    Please find below the status update and overview of the issues that occurred this weekend, directly from the Game Team:

    Status Update: Problems during 20st- 23rd March 2015
    Affected services: Friendslist, Guildlist, Groupfinder, PvP Matchmaking

    Friday – starting at 06-07 pm the above mentioned services started to break off. After reporting them, the developers were able to fix the services and stabilise them.

    Saturday – the same services started to break off again at 09 am – after reporting the issues to the developers were able to fix the social services (friendslist, guildlist, groupfinder) but PvP Match making was not fixed.

    Sunday – All services broke off again and were not fixed until today (Monday) – despite having been reported by admins and community manager.

    Current Status
    : Version 146 is faulty – the social services and the pvp match making are not stable enough. The team is working on a long term solution (hotfix), the short term solution (restart of social services and pvp match making server) is only a temporary solution and effective. The developer team will restart the social services on all servers again and the pvp match making but only until the hotfix is ready.

    CM Note:
    A bigger compensation needs to be created – CM will propose a bonus code for the community.

    We understand your frustration and sincerely apologise for all this trouble.
    Best regards,
    Your Drakensang Online Team
     
    MegaNuker, moby31 and Master0fpuppets like this.
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