Map Loading Screen Delay

Discussion in 'General Forum' started by Jacoin, Jan 22, 2023.

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  1. Jacoin

    Jacoin Forum Greenhorn

    Hey there,

    I know this is not a new issue, but let me complain a little, will ya?

    The loading screens. Sometimes the delay does not matter. But other times, you are dead before you even get to see what's happening. The worst of all is when you are solo farming blood chests. 9/10 times that I only get 3 chests and fail to get 4, is because my screen was 4-5 seconds late to show me what was happening, while the game considers that the run has already started. And yes, my pc runs the game just fine, and yes, my internet connection is perfect. How about you don't just say "please talk to the support team, we can't help you here, so we are closing this thread.", and actually try and fix your servers?

    Thank you for your time, and have a very, very nice day :)
     
  2. Melethainiel

    Melethainiel Team Leader Team Drakensang Online

    Hello @Jacoin

    Loading issues have been acknowledged here. As you can see, the team is aware of the issues and resolving the loading screen issue is a high priority.
    We, forum moderators, are not the ones fixing the servers - no need to berate us. We do our best to assist you.

    Meanwhile, you can still check out our Technical FAQ, perhaps you find something helpful too.

    Good luck!:)
     
    ~Providence~ likes this.
  3. Alex_Thor

    Alex_Thor Advanced

    Hello, I created a character on the testserver and it plays very well, but on the Heredur server I have a brown or blue screen when entering the game, in pvp, in any map 20-25 sec delay. Windows 10 x64.
    How can this be solved?
    I just got back into the game after a break of 2-3 years, then it wasn't such a game problems. (I played in Windows 7, 2-3 years ago with no problems)
    But now very anoyng problem in game
    https://files.fm/u/a4re3bz2v

    --MERGED--

    I open task manager and I see: dro_client64 and
    thinclient (32 bit)
    I play in game now: release 257_76 64 bit
    So, why in task manager is present thinclient (32 bit)?
     
    Last edited by moderator: Jan 31, 2023
    oslecGar_022 likes this.
  4. Melethainiel

    Melethainiel Team Leader Team Drakensang Online

    Hello @Alex_Thor

    Please check out the links in my previous post - if nothing from there helps you, please contact your language Support Team so they can assist you further.
    It does, indeed, show as thinclient 32bit - nothing to worry about, that's how it shows up for everyone.

    Also, if you wish to add to your previous post, please use "edit" function as consecutive posting is not allowed.
    Thank you!

    Good luck!:)
     
  5. Alex_Thor

    Alex_Thor Advanced

    In cmd: tracert heredur.drakensang.com
    and I see p. 13,14,15 * * * delay
    What is this? and what to do with this problem?
     
  6. trakilaki

    trakilaki Living Forum Legend

    thinclient.exe is a 32bit "client" . That is an applet ... modified IE browser which is located on system partition
    Code:
    C:\Program Files (x86)\Drakensang Online
    dro_client64.exe is a modified 64bit game executable file which is located in the user's TEMP folder
    Code:
    C:\Users\USER\AppData\Local\Temp\DSOClient\dlcache\dro_client64.exe
    the 32bit Client is just a software that is running the 64bit or 32bit version of the game.
    In other words you are playing the 64bit game version inside the 32bit client.
    Hence both executable files actively showing up in the task manager.
     
    Last edited: Feb 1, 2023
  7. French-Wine

    French-Wine Forum Apprentice

    Congratulations DSO, apart from a blockage on the personal choice page that you have to restart 50 times to finally have a loading time of 5 minutes, a latency of around 180 ms (145 in normal for me usually), a launch of the event for about 5 minutes to finally be on the map and surprise, a latency of 200 to more than 500 ms, we can't kill anyone to tell the truth, it would be rather the opposite, return to the map of a city after having used more than 2 k of spécial ess, and of course 5 minutes of loading, I have just stopped my Premium, but I recognize that in the city, the latency is 180 s, so congratulations for this nice result, I'm waiting for the end of my Premium and I'll go play cards, it's a little faster.
     
    Alex_Thor likes this.
  8. Alex_Thor

    Alex_Thor Advanced

    In about 2 hours of playing I see 100 times brown or white/blue screen every time I enter another map/city, and this in the hours when there are few players on the server, this is unbearable, I waste time and nerves...
    I repeat, on the test server the game runs very well for me, but not on the Heredur server, maybe the Devs get involved to do something about it???
     
    Last edited: Feb 3, 2023
  9. TheRegentThragg

    TheRegentThragg Forum Greenhorn

    have the same problem, herald server don't have this problem, idk why