Missing bonus code rewards

From thread as you see i have a bonus code problem. So i took code Door 25 and i left its to the left side in the blue box. after days later, when i entered the game i didnt findt it anymore. im sure that i didnt use it ( it has been lost from both my account). only door 25 code is lost, other codes is there. how can i replace em?

 

Oops they did it again...

Instead of letting players know the so-called limited time to redeem the code, DSO just saying "Boo.. its gone now... and we told you all ~~ it is limited time to claim..."

If its is in inventory, than we can read the limited time to use the code is up to 7 days. But, there is no notification in the blue box, no indication of how long time the blue box will be taken away. So, please fix this unintentional bug. Don't give then take it away.

It is very annoying and players are no beggar... Respect

Regards.

 

Hello everyone,

This is not the first, nor the only code with limited time availability. Bonus codes are supposed to be used and enjoyed, not hoarded.
Please keep that in mind for the future, so we can avoid any confusion.

Also, any further thread on this topic will be deleted as the issue has been clarified.
Thank you for your understanding.
Closing the thread.

Good luck!