Support My e-mail address has been changed without my consent and without my knowledge.

Discussion in 'General Forum' started by npclgen, Mar 28, 2023.

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  1. npclgen

    npclgen Forum Greenhorn

    I got an email last night while I was playing. In the form of an e-mail address change request. However, I did not make such a request and I have been playing this game for 4 years without interruption. I have never created an e-mail address change request. After this e-mail, he kicked me out of the game and I could not log into my account again. I have an e-mail to prove that it belongs to me from the date of creation of the account, and the receipts of all the payments I have made so far are also available on my e-mail address. I know every detail about my account. I can send all required documents.
     
    npclgen, Mar 28, 2023
    #1
  2. Melethainiel

    Melethainiel Team Leader Team Drakensang Online

    Hello @npclgen

    You need to contact your language Support Team - unfortunately, we cannot assist you on the forum.


    Good luck!:)
     
    Melethainiel, Mar 28, 2023
    #2