PAYMENT PROBLEM

Discussion in 'Technical Support' started by 44100, Jul 31, 2023.

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  1. 44100

    44100 Junior Expert

    I bought the 'Summer Solstice Festival Attire'.It's been an hour i'm still waiting for it.Where is my cloak :D
     
    44100, Jul 31, 2023
    #1
  2. Galgano

    Galgano User

    Hello 44100,

    if the transaction was successful you should have received an email with payment confirmation and a transaction number.
    Also check that the cost has been charged to the bank account/credit card/... you used for payment

    We can't help you in forum and you have to contact our customer support team.
     
    Galgano, Jul 31, 2023
    #2
  3. 44100

    44100 Junior Expert

    Thank u <3
     
    44100, Aug 2, 2023
    #3