Announcement Payment Services issue

Discussion in 'Official Announcements' started by Hokori, Jul 27, 2024.

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  1. Hokori

    Hokori Board Administrator Team Drakensang Online

    Dear Heroes of Dracania!

    Bigpoint Payment Services are currently facing issues that can prevent you from completing a purchase. The Payment team has been informed and we are hoping for a fix as soon as possible. If you cannot complete a purchase from the in-game shop, try using the shop in the website https://www.drakensang.com/

    In the meantime, we seek for your understanding and patience until the issue has been fixed.
    ​
    Your Drakensang Online Team.
     
    Hokori, Jul 27, 2024
    #1
  2. Hokori

    Hokori Board Administrator Team Drakensang Online

    Dear Heroes,

    As a follow up to the previous announcement regarding payment issues, we sadly have to announce that currently the Drakensang game shop (both client and website) is down.

    The team has been informed quickly and we are waiting for a fix as soon as possible! We understand how troublesome that must be, but we are kindly asking once again for your understanding until there is a confirmed fix for the ongoing problems
    ​
    Your Drakensang Online Team.
     
    Hokori, Jul 31, 2024
    #2
  3. Hokori

    Hokori Board Administrator Team Drakensang Online

    Dear Heroes!

    The payment issues have been fixed and the shop is back.​

    Thank you for your patience!
    ​
    Your Drakensang Online Team.
     
    Hokori, Jul 31, 2024
    #3
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