Premium Gold Account Setup Help Needed

Discussion in 'General Archive' started by Jonjust, Jan 13, 2014.

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  1. Jonjust

    Jonjust Forum Greenhorn

    Can someone from BP or DSO provide me with a link to the financial section so I can communicate with a real person? The current portal to the financial end of the game with a ticket requires a specific transaction ,which does not apply to what I am trying to accomplish. If I send my question in as a general question,it cannot be dealt with since concerns financial matters.
     
    Jonjust, Jan 13, 2014
    #1
  2. TheInfamous

    TheInfamous Board Analyst

    TheInfamous, Jan 13, 2014
    #2
  3. Jonjust

    Jonjust Forum Greenhorn

    Yes I have. And the response is that they cannot help since its a financial matter.
     
    Jonjust, Jan 14, 2014
    #3
  4. TheInfamous

    TheInfamous Board Analyst

    Ah, well I'm not aware of any 'financial section' but if Support could not help, you'll find none here. Sorry. :\
     
    TheInfamous, Jan 14, 2014
    #4
  5. Jonjust

    Jonjust Forum Greenhorn

    Financial is one of the options when you initiate support. When you choose that option,you have to provide transaction information for the ticket to be issued.

    I had hoped that an administrator would pass on my request to converse with someone in the financial department. If that does not happen, I will not be able to continue with premium.
     
    Jonjust, Jan 14, 2014
    #5
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