Support problem with French support

Discussion in 'Technical Support' started by heracless69, Jun 25, 2019.

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  1. heracless69

    heracless69 Someday Author

    Hello
    I have a problem with the French support
    I made a request to retrieve an object sold by mistake due to a lag problem
    570 mystic cubes of rank 6
    the French support responds to me that he does not return the objects, sold, thro

    w by mistake, crafter

    [Content removed]

    I do not understand why he refuses to give me back my mystic cubes
    it's the first time this has happened, I have always been made the object sold or thrown by mistake
    I also contact the english support who tells me that he can not do anything that I have to see the problem with the french support who closed the ticket
    could you explain to me why they do not want to return the object to me, whereas they have always done it before

    thank you


    [EDIT]
     
    Last edited by moderator: Jun 25, 2019
    heracless69, Jun 25, 2019
    #1
  2. Shine2

    Shine2 Board Administrator Team Drakensang Online

    Hello heracless69 and welcome to DSO EN Forums. Please be advised that we are not able to help you with your issue here. You need to discuss this further with FR support. Your option would be to open a new ticket.
     
    Shine2, Jun 25, 2019
    #2
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