why cant go online [Heredur connection issues]

Discussion in 'General Archive' started by kikomans, Dec 19, 2013.

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  1. kikomans

    kikomans Forum Apprentice

    after you join in event u cant log in !!! what the EDIT!!

    owner not prepare in this event ?! becoz server make dOwn in snow event!

    i can connect now :p
    Last edited by moderator: Dec 20, 2013
  2. Amend

    Amend Junior Expert

    wow is the server really that overloaded?
  3. Crystall.

    Crystall. Junior Expert

    Yes, i have that error too it's not good. When i click on the event hard map and i go out from game and after i can't log. I'm in heredur.
  4. Amend

    Amend Junior Expert

    Some of you guys should jump onto the U.S. West server, its practically empty...
  5. Leigh79

    Leigh79 Forum Greenhorn

    i suggest kicking off people that havent logged in every day, some of us that are regular should have priority here! (Heredur server)
    Last edited: Dec 19, 2013
  6. dragons

    dragons Active Author

    Can't connect in Heredur.
    Add queue and cap all servers.
  7. moby31

    moby31 Regular

    I Can't connect too , it's quite flustrating because so many efforts to get into the event map and then boom connection filed and it's constant
    you should take the server down for as long as u need to get this fixed
    and reward those who had lost access to events map esp map 2 .
  8. Kergo

    Kergo Forum Apprentice

    Yep, Just logged on to Heredur, went to tele to Kingshill to visit the Queen and I've been locked out of the game. Not good.
  9. Kergo

    Kergo Forum Apprentice

    I would in a heartbeat, but I'd lose all my chars - or at least I wouldn't, I'd still go on trying to play them all every day. Fool, fool fool!
  10. Callisto

    Callisto Forum Pro

    Hiya, the team is looking into this issue, and having players who have contacted support running traceroute to locate the issue, seems it was a bigger issue than first thought.
    tracert drasaonline-481-game-01-pub-01.bigpoint.net

    All maps are active to control the numbers on the server too, so there shouldn't be anymore issues there.
  11. NajnormalnijaOsoba

    NajnormalnijaOsoba Forum Greenhorn

    This is absurd .... no way to play normal on Grimmag server .... I've tried to go from werian sancturay to Resistance command center 5 times and every time I got disconnected :-( I really can not play today .... back to normal life for me obviously :)
  12. moby31

    moby31 Regular

    To me this is happening every time when i'm trying to enter event map 2
  13. dannyy868686

    dannyy868686 Someday Author

    the past hour i have tryed about 40 times, not got in once.... any kind of update at alll?

    E: im not even doing the event, just pvping
  14. Burn84

    Burn84 Junior Expert

    This good,

    We have same problem like yerstoday ....wen i tra to change Maps game kick me out is same for all ...Wath was fixed??
    We Can't play ..how we can enjoy this event if u can't play it??
    This is second day of event and Heredur still got same problem.
  15. Torefas

    Torefas Padavan

    I have the same problem. Few hours ago everything's fine. I can go to hard event map. But now I can't enter the game since I'm trying to enter the event map2.

    Problem occured on Heredur server.
  16. d3s0

    d3s0 Forum Apprentice

    There are even longer DC periods today (meaning being unable to connect to game for a longer time after DC). So any of fixes/adjustments done didn't help at all.
  17. dragons

    dragons Active Author

    I'm outside the event map, and can't even log into Heredur.
  18. avidgolfer_gp

    avidgolfer_gp Forum Apprentice

    This seems to be a connection problem, it stalls at "Connection is being established", you do one Retry, and it just keeps flashing that same message over and over. Perhaps you have maxed out the number of connections in the available connection pool. I had no problems on Heredur last night when the server load was ligher, now I can't get in this morning, most likely because the server connections are all used up.
  19. Serenthía

    Serenthía Someday Author

    it happened yesterday and it's happening today again... come on.... How am i supposed to do the event if it's always shutting off. I'm sure you wont prolong the event so fix the connection problems
  20. dragons

    dragons Active Author

    Bigger server capacity, I remember PoE dev's was fixing exactly same issues in less than 5 hours.
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