Support your game wont let me in

Discussion in 'General Archive' started by Piffles, Apr 28, 2016.

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  1. Piffles

    Piffles Forum Greenhorn

    why can i now NOT get in the game,..it simply will not let me past the download screen even though i have obviously already downloaded it,...twice i might add i have already played but not anymore i guess.what is the problem??????

    --MERGED--

    Oh,..now it lets me in but,....surprise my entire character and all iv done,...gone back to square one,....is this really the best this game has to offer,..play,..redownload and get screwed?
     
    Last edited by moderator: Apr 28, 2016
  2. Aerion

    Aerion Someday Author

    Hi Piffles,

    If you don't see your progress then one of the following cases probably applies for you:

    1) Your account was created using a third party website (Syfy, Kongregate, Facebook, etc) and you are now now logging in via the BP DSO website.
    Or,​
    2) You logged in the wrong server. After you enter the password, you are taken to the server selection screen. Make sure you select the server where you initially started your character at.

    Cheers.
     
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