You've completely ruined premium from codes & from rewards!

Discussion in 'Speakers‘ Corner' started by adidasos, Feb 1, 2020.

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  1. adidasos

    adidasos Forum Apprentice

    You used to, when you got a premium trial from a code or as a reward be able to use it whenever you wanted to. Now you have ruined them and made them completely worthless by forcing users to use them within 7 days from the time you get them. No one wants that! You NEVER should have done that! Go back to the old style of no time limit IMMEDIATELY! This right here is EXACTLY why people don't like Bigpoint! You ruin good things that players like! As if that wasn't bad enough, now if you use a premium trial while you already have premium days existing on your account it won't add more to days left like it used to. I used just two one day premium trials, they added no time to the 3 days I had left. Then my girlfriend on her character tried the 7 day premium from the latest codes you just put out. Guess what happened? The same thing, she also got ripped off, and no time was added to her 3 days left icon either. Why do you have to try to "fix" things that aren't broken? What is wrong with you people? Everything worked great before. You could use premiums whenever you wanted, it actually added the days to the days you had left if you already had premium. Now you guys have ruined them completely. I can't even tell you how disappointed I am in what you have done. It's very sad.
     
  2. BigHink

    BigHink Regular

    have never had a problem with the bonus codes adding time to existing premiums. Even when using a deluxe code and clicking on a premium code the days remaining on the premium add to be used when the deluxe runs out. It does sometimes take refreshing map for the new additions to show up.
     
  3. trakilaki

    trakilaki Living Forum Legend

    When you go to a local store and they are having a promotion on a product and they are gifting free samples ... can you say "I will take the gift but not now I will come back on Wednesday" or they are expecting you to just take it or leave it?
    It is the same in DSO ... it is a business.
    And BTW you don't need to take the reward right away ... leave the box and take it whenever you like it.
    I know what happened ... you don't make a difference between Premium and Deluxe.
    Premium and Deluxe are not same. Deluxe will always have higher priority than regular Premium ... it is always activating immediately and stopping the Regular Premium. Regular premium will stop and continue working once your Deluxe expire. Check the Crown in the upper right-hand side corner, it contains all the information you need to see on all active premiums.

    [​IMG]
     
    Ariandrake and Alpaca like this.
  4. adidasos

    adidasos Forum Apprentice

    I realize they are not the same. But it doesn't even show me when I hover over gold circle with crown or the bottom icon that I have both in the system, and how long I have of each. This is because Bigpoint doesn't make things clear for you. And I also don't like being forced to use my premium trials when Bigpoint wants me to, they should have kept it so you can use them when you want. But they like to ruin the few good things about the game.
     
  5. trakilaki

    trakilaki Living Forum Legend

    That I impossible. Are you sure you still have both premium and deluxe running?
    I told you ... you don't have to. Use the code so it wont expire and then don't open the dropping blue box. Open it only when you need it.
     
  6. TwiliShadow

    TwiliShadow Forum Duke

    I must be missing something cause I'm not able to tell what's in the blue box til I click on it, which for the premium starts it.

    And even worse is that some blue boxes, if you leave it alone, will not drop for the next toon when jumping for dailies. Which is why I always to my main toon first and wait till I'm sure no other boxes are going to drop before doing dailies for the other 3.

    And I still have 2 of the very valuable "Deluxe 3-day Premiums" in my locker that have no usage time limit. I had 4, but in the last 6 months I've needed them twice and used them on long weekend to get the fullest use.
     
  7. trakilaki

    trakilaki Living Forum Legend

    Wrong :p
    Click on the box is not starting the premium ... it is the click on the green checkmark that takes the rewards.
    That doesn't mean the premium will start running immediately, it depends on the reward. If the premium is the only reward it is almost always starting immediately ... but combined with other rewards it usually goes into inventory.
    Now ... lesson #1
    when you click on it store it into your memory.
    [​IMG]

    Now, you have two options if you don't want to take the rewards.
    1. Close the game and restart it again
    2. More convenient --- just click on the menu and go to character selection screen

    [​IMG]

    then just return to your toon (the same one on which you did click the blue box - or any other toon if you like).
    That's it. Easy isn't it? :p
    Don't you ever hit the Esc button or you are screwed :p

    That is the case only with the premium 100/200 ander reward. It appears on the first character you logged in.
    The premium ander reward is always on top (see the screenshot above) ... so you can't confuse it with bonus code rewards.
     
    JohnWick and Yogo like this.

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