Frozen Relic 2/2

Discussion in 'General Archive' started by tassadar1977, Oct 26, 2015.

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  1. tassadar1977

    tassadar1977 Forum Expert

    I thought this was meant to be fixed in last hotfix? how do I get this quest to show up? also, what are the Orders Notes for? I keep finding them and says part of a quest but don't have any quests needing them?

    cheers
     
    tassadar1977, Oct 26, 2015
    #1
  2. Balorien

    Balorien Someday Author

    I have reported that on 18.10.2015 to Support, 2 hotfixes since then. Still no improvement. It seems to be a very hard to fix bug. Or too few people have it, so it's not that important.
     
    Balorien, Oct 26, 2015
    #2
  3. teddy.bear

    teddy.bear Forum Ambassador

    Hello tassadar1977 and Balorien :oops:

    This issue has been announced as being known for both hotfixes(1 and 2), but they were not supposed to be fixed by them. Please be so kind and keep an eye on the news, a fix for this quest will be announced as soon as it is ready to be synced.

    We apologise for the inconvenience and appreciate your patience during this process.
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Oct 26, 2015
    #3
    Kiwigal1244 likes this.
  4. teddy.bear

    teddy.bear Forum Ambassador

    Hello Bearer-of-Death :)

    The announcement is not a false statement, the script did run and opened Frozen Relic 2/2 to all the players who already completed part 1/2 of the quest and were offline at the time the script ran. If you just finished the first part of the quest, and you do not have the second one, please be so kind and contact our Customer Care Team and this will be fixed manually for you as soon as possible.
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, Nov 3, 2015
    #4
  5. Excalibur1974

    Excalibur1974 Junior Expert

    I confirm that Support works well for this kind of issue, they are focused on it at present :D

    affected by same bug (after hotfix), contacted support, quest re-activated and appeared in less than 24 hours.
    Done it solo succesfully ^^
     
    Excalibur1974, Nov 3, 2015
    #5
  6. trakilaki

    trakilaki Living Forum Legend

    I was playing with my SW 2 days ago and I couldn't get the 2/2 ...
    So I went to support and they unlocked it for me yesterday.
     
    trakilaki, Nov 3, 2015
    #6
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