Bug today crazy "Error Code 23" in Tegan server

Discussion in 'General Archive' started by Lin, Feb 8, 2016.

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  1. Lin

    Lin Forum Apprentice

    now Tegan Server got error23 again and again , I give up log in .:confused:
  2. Rhysingstar

    Rhysingstar Forum Ambassador

    Yeah, it's been extra brutal after the hotfix today. Getting a nice mix of error 23 and all connection attempts have failed.
  3. Important:

    If you are still getting Error 23s, please contact Support and give them the details per this thread each separate time you get the error.

    e.g. you're playing DSO and you get Error 23: send in a ticket with the requested details. You try logging in again 10 mins later and still get Error 23: don't send it again. But, if you have successfully logged into the game again a couple of hours later and you get Error 23 again, bump your ticket and add the new date/time and group/solo and activity details.
    DocWhisky likes this.
  4. Lazerius

    Lazerius Forum Apprentice

    I think it's a CDN problem (and not an inherent Tegan problem). I play on Tegan from Europe, and running a traceroute from my location to Tegan's server shows me that the largest delay (sometimes from 300-400 ms, which is unplayable) comes from the Highwinds Network Group's Los Angeles server (I assume that DSO uses Highwinds' CDN). Playing on Grimmag gives me a much better connection now.
  5. Rhysingstar

    Rhysingstar Forum Ambassador

    I've gotten the error 23 message while my traceroute pings range from 9-25ms.
  6. mehadrin

    mehadrin Forum Greenhorn

    when i log in I use my heredur then I tried to switch to tegan to do daily task, I use my lvl 50 warrior to do daily task, I keep getting reconnect issues, while the 3 other toons I used in tegan, I manage to complete all its daily task while my lvl 50 warrior having reconnect issues then suddenly error 23 appear on my screen. My warrior is in City of Cardhun. sorry about my gibberish english
  7. Lin

    Lin Forum Apprentice

    Now welcome back , Dear Mr.TeganErrorCode23
    I really hate see you again.

    jeffzrx likes this.
  8. EhtovK

    EhtovK Old Hand

    Please guys do this:

    I know is a pain in the butt, but we need to flood them with as much data as possible to either help them to get a solution or flood them until they get fed-up and work on it seriously.

    Also don't forget to contact your own language's support team and state your country clearly.
  9. tonariway

    tonariway Forum Apprentice

    I'm living in north/east Europe and i used to get error 23 on tegan server like every morning and evening more than few weeks back. I don't know what changed, but i don't get any of them nowadays. So again, what makes some people still experience this crappy code?
  10. MikeyMetro

    MikeyMetro Forum Overlooker

    It has been a few weeks since this has happened to me. Even when it was I am fairly confident that the problem was not on my end or my ISP. Why? Well I play many different accounts. When this problem came up I would simply switch to a different account and play on.

    At times more than one of my accounts would be affected but always more accounts worked than not. Same computer and same ISP. I even got ambitious a few times and ran a traceroute. The TR results were basically the same for both error 23 accounts and working accounts.

    Maybe my understanding of the tech involved is off but if so please explain to me how this is anything but a server side problem.

    Luck be with ye,
    ekant1992 and EhtovK like this.
  11. EhtovK

    EhtovK Old Hand

    I'm amazed by how the error 23 is evolving, previously, it used to happen right after teleporting to an instance, 10 minutes ago it kicked 4 of us who were just standing in the city of Cardhun doing preparations for some farming runs, and yes, I already sent my detailed report to support, just wanted to make you all aware of how it's getting worse...
  12. ehrence8191

    ehrence8191 Forum Apprentice

    Error 23 is On the move again in Tegan :C
    joeharr likes this.
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